Feedback on staff is mixed; while many praised the friendliness and helpfulness, several reviews highlighted rude behavior and poor service experiences.
Product Quality
Customers enjoyed the ice cream and treats, but there were complaints about incorrect orders and inconsistent quality.
Atmosphere
The location is popular and family-friendly, but some customers expressed concerns about cleanliness and the busy environment.
Operational Issues
Several reviews mentioned issues with order accuracy and service speed, particularly during peak times.
Seasonal Availability
Customers expressed disappointment over the seasonal closure of the location, wishing it remained open year-round.
CW
Chris Wade
Nov 5, 2025
5.0
They were good and got your money's worth
TH
Tony Hughes
Oct 28, 2025
1.0
Worlds worst dairy queen had coupon for buy one get one charged us for both said refunded but didnt then when ask for corp number or complaint line said had none. Blonde woman manager rude as hell and refused to go any further.
JD
Jacqueline Davis
Oct 19, 2025
5.0
Lov me some dairy queen
EA
Erin Avery
Aug 29, 2025
2.0
Watercooler head black mode around the waterspout.Where the water comes out when were you pressing.... So I told them I would not be drinking that water and eggs for a cup of water and they gave me the most.Filthy cup of water.And I told them to keep it other than that.I love the dollar fifty ice cream
GG
George
Aug 15, 2025
5.0
Love this place, great staff, super friendly and quick service!
Frequently Asked Questions About Dairy Queen (Treat) - Seasonally Closed
Is the Dairy Queen at 10091 Springfield Pike currently open?
This Dairy Queen location is closed for the season and is not currently open.
What are the regular operating hours of this Dairy Queen?
This Dairy Queen location remains closed all days of the week during its off-season and has no regular operating hours currently.
What kinds of ice cream treats does this Dairy Queen offer?
They specialize in Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes from DQCakes.com.
Does this Dairy Queen have drive-thru and outdoor seating?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is this Dairy Queen family-friendly and welcoming to children?
Yes, the location welcomes families and is good for kids.
How can I contact this Dairy Queen for more information?
You can reach them by phone at +1 513-771-1137 or visit their website at https://www.dairyqueen.com/en-us/locations/oh/cincinnati/10091-springfield-pike/798/
Where is this Dairy Queen located exactly?
It is located at 10091 Springfield Pike, Cincinnati, OH 45215-1454, USA.
Are there other ice cream shops near this Dairy Queen?
Yes, another Dairy Queen (Treat) ice cream shop is located nearby which could be an alternative for your ice cream cravings.
What entertainment options are near the Dairy Queen at Springfield Pike?
Nearby entertainment options include Ibiza Restaurante and Lounge for Mexican cuisine and dancing, and Silhouettes, a local dance club, perfect for after your treat.
Are there fitness or recreational facilities near this Dairy Queen?
Yes, you can visit Woodlawn Recreation Center, Village of Woodlawn gym, or Woodlawn Municipal Pool if you want to exercise or relax nearby.