Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
157 reviews
5 stars
81
4 stars
20
3 stars
9
2 stars
11
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the cheesesteaks and fries, while others found them bland or poorly prepared.
Service Issues
Numerous complaints about slow service, rude staff, and incorrect orders, leading to a negative dining experience for many customers.
Cleanliness
Generally positive feedback on cleanliness of the restaurant, with some customers noting a clean atmosphere.
Customer Service
Inconsistent customer service experiences; while some staff were praised for being friendly and helpful, others were reported as rude or inattentive.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications, causing frustration among customers.
- MKMykia KiddOct 19, 20251.0This location needs the health department and corporate to step in ASAP. Ordered a Philly cheesesteak, cheese fries, and strawberry lemonade. Sandwich was OK. Not enough meat. The end of the bread was rock hard so tore that piece off. Bread is not being stored and handled properly. Fries tasted very old. Not fresh. Strawberry lemonade was FERMENTED… and not just a little. Management and staff are not properly rotating and storing lemonade and strawberry puree. This is a health hazard and unacceptable.
- HBH BAug 27, 20251.0My first and last time going. The steak tastes like fake meat. The ultimate fries should be called ultimate cheese with a side of fries. The service was awful. I sat at the pickup window for over 20 minutes. They would just look at me and walk away. When she finally came to the window she acted like I was bugging her. Gave me my order and a random melted milk shake (wasn’t worth it anyway) that was the wrong flavor. Walked away before I could tell her then ignored me. My order was for 7:15, got there at 7:16, received my order at almost 7:40. It was sitting on the shelf the whole time. I ended up tossing 90% of this garbage meal. Highly don’t recommend this place or at least this location.
- AHAnthony HallauJul 17, 20251.0Walked in at 9:10 asked the workers if they were still serving food and they just looked at me and didn’t give me any kind of response. Would not recommend take your money somewhere else
- GMGina MDec 30, 20245.0I enjoyed my meal yesterday. First time going here, lemonade was good as well as the cheese steak.
Frequently Asked Questions About Charleys Cheesesteaks - CLOSED
What are the operating hours for Charleys Cheesesteaks in Colerain Commons?
Charleys Cheesesteaks is open every day from 11:00 AM to 9:30 PM for dine-in, pickup, and drive-through services.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service at this location.
Can I place a takeout order at Charleys Cheesesteaks?
No, takeout orders are not available at this location as takeout service is closed all week.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 9430 Colerain Ave, Cincinnati, OH 45251, USA, in the Colerain Commons shopping area.
What nearby places can I visit around Charleys Cheesesteaks?
Nearby places include Western Union for money transfer, T-Mobile for mobile services, US Bank and its ATM, and several restaurants such as Chipotle Mexican Grill, Burger King, and Taco Bell.
Are there fitness centers near Charleys Cheesesteaks?
Yes, LA Fitness and Gold's Gym are both nearby, making it convenient to grab a meal before or after your workout.
Can I find shopping options close to Charleys Cheesesteaks?
Yes, there are several retail stores nearby including Ashley furniture store, Shoe Carnival, Michaels arts and crafts, and Sears department store.
Are there any banks near Charleys Cheesesteaks?
Yes, US Bank and its ATM are close by, as well as financial services like Jackson Hewitt Tax Service and Community Choice Stores for installment loans.
Does Charleys Cheesesteaks have a social media presence?
Yes, you can visit their Facebook page at https://www.facebook.com/100136832614357 for updates and more information.