Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,481 reviews
5 stars
589
4 stars
340
3 stars
289
2 stars
121
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold fries, incorrect items, and overall dissatisfaction with the freshness of the food.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service on certain occasions, indicating that experiences can vary.
Mobile Orders
There were complaints about the handling of mobile orders, including delays and incorrect items being delivered.
- NTNick TomlinsonNov 8, 20251.0Do not go here unless you want your order wrong I know it’s McDonald’s but they literally handed me the wrong drink halfway filled up and saw no problem with it was just there today 11-8-25 at approximately 11:36 am bad experience all the way around.
- RGRob GreenhillOct 28, 20255.0Great
- FBfred bOct 14, 20252.011minutes for a cheeseburger and fry. People after me were getting their food and leaving. Stop ignoring mobile orders. Corporate notified.
- DWDaniel WoosterOct 1, 20251.0The WORST service and I have a viral video because I was treated so badly there
- DODavid OxenhamOct 1, 20251.0I waited 10 minutes to get a large cup and had people walk pasted me 7 yes SEVEN times before someone even asked if I needed any help absolutely terrible customer service
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 40 N Bridge St, Chillicothe, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the McDonald's delivery hours at this location?
Delivery is available from 5:00 AM to 9:30 PM on most days, with extended hours until 10:30 PM on Fridays and Saturdays.
Does this McDonald's offer mobile app ordering and what apps are supported?
Customers can order through the McDonald's App, available on both iOS and Android platforms.
What payment options are accepted at McDonald's located at 40 N Bridge St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this location offers a drive-thru service.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby hotels can visitors consider when coming to McDonald's at 40 N Bridge St?
Nearby accommodations include Rodeway Inn and Executive Inn, providing convenient options for travelers visiting the area.
Are there other dining options close to McDonald's at 40 N Bridge St?
Yes, nearby dining includes Buckeye Indian Grill and Good Guys Pizza Subs & Pub, offering a variety of cuisines for customers to enjoy before or after their visit.
What nearby services can help with transportation or deliveries when visiting McDonald's?
There is a U-Haul Neighborhood Dealer for truck rentals and a UPS Access Point location for courier and shipping services near McDonald's.