McDonald's

3.9
866 reviews
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Business Details

1225 Western Avenue, Chillicothe, OH
45601, United States
(740) 772-5025
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1225 Western Avenue, Chillicothe, OH
45601, United States

Hours

Reviews

3.9
866 reviews
5 stars
371
4 stars
219
3 stars
144
2 stars
65
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and problems with mobile orders.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others noted rudeness and lack of attention from employees.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with some customers appreciating the well-maintained environment.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru and curbside pickup, with some expressing frustration over delays.

Food Quality

While some customers enjoyed their meals, others reported issues with food quality, such as cold or poorly prepared items.
  • DK
    Devon Kinzer
    Dec 24, 2025
    2.0
    Orders are usually wrong unless I use the app but then there’s been issues with the app such as cancelled or lost orders & longer wait time.
  • SS
    Shannon
    Dec 6, 2025
    1.0
    Horrible place. Use to be a great place. Employees including managers are so rude and the last 10 times I’ve been there or more it’s been a 15-20 minute wait or longer. They don’t even acknowledge you if you go to the front counter. They will look at you and that’s it. You literally have to yell for someone to help.
  • DW
    Daniel Wooster
    Nov 21, 2025
    5.0
    I got two Mc ribs and it was delicious and I’m totally coming back to paper city
  • DT
    Drew Trusty
    Nov 18, 2025
    2.0
    Having to park to get a happy meal is ridiculous. I've been with no other cars there and still asked to pull over and wait for a single happy meal. This is not fast food anymore.
  • ST
    Stephanie Truitt
    Nov 7, 2025
    5.0
    This is my "regular McDonald's" I stop on my way to work for coffee and McMuffins usually. The morning crew is awesome. I see the same ladies almost every visit and they are friendly and professional and they always thank me for my business and tell me to have a safe day. Of course I've been to McDonald's all over the USA but this one is probably about the cleanest one and the one I've experienced the best customer service at. I rarely have much of a wait and they make very few errors.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Chillicothe?

McDonald's in Chillicothe is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru at McDonald's Chillicothe close?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).