McDonald's

3.9
861 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1225 Western Avenue, Chillicothe, OH
45601, United States

Hours

Reviews

3.9
861 reviews
5 stars
369
4 stars
219
3 stars
144
2 stars
64
1 star
65

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, indicating a need for better training and management.

Service Speed

While some reviews praised quick service, others noted long wait times, particularly during busy hours or with mobile orders.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Customer Service

Feedback on staff friendliness was mixed; some customers highlighted excellent service, while others experienced rudeness or lack of attentiveness.

Food Quality

Food quality varied significantly, with some customers enjoying fresh meals while others received cold or poorly prepared items.
  • DW
    Daniel Wooster
    3 days ago
    5.0
    I got two Mc ribs and it was delicious and I’m totally coming back to paper city
  • DT
    Drew Trusty
    6 days ago
    2.0
    Having to park to get a happy meal is ridiculous. I've been with no other cars there and still asked to pull over and wait for a single happy meal. This is not fast food anymore.
  • ST
    Stephanie Truitt
    Nov 7, 2025
    5.0
    This is my "regular McDonald's" I stop on my way to work for coffee and McMuffins usually. The morning crew is awesome. I see the same ladies almost every visit and they are friendly and professional and they always thank me for my business and tell me to have a safe day. Of course I've been to McDonald's all over the USA but this one is probably about the cleanest one and the one I've experienced the best customer service at. I rarely have much of a wait and they make very few errors.
  • NN
    Nikki
    Nov 1, 2025
    2.0
    Its mcdonald's, don't expect them to get and order correct. But be prepared to get out of the drive thru to waste time to go inside, then wait a century for an actual human worker to give the remaining order. Doesn't matter which day or time, this always happens everywhere these days Good thing none of these people work in health care system, all their patients would be dead at the lack of attention to detail
  • DO
    David Oxenham
    Oct 30, 2025
    1.0
    Every single time I come here they mess up my order somehow EVERYTIME they either make my food totally wrong or have multiple missing items… I never have any problems at any McDonalds other then THIS ONE

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Chillicothe?

McDonald's in Chillicothe is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru at McDonald's Chillicothe close?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).