Several customers reported poor service experiences, including slow response times and unhelpful staff.
Food Quality
While many praised the food as delicious, there were complaints about inconsistency, particularly with portion sizes and incorrect orders.
Atmosphere
The restaurant's atmosphere received positive feedback for being inviting and enjoyable, especially the outdoor patio.
Takeout Experience
Takeout orders were generally well-received, with many customers noting timely preparation and good food quality.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and perceived value, particularly regarding portion sizes.
EK
Elizabeth Kane
Nov 9, 2025
5.0
It's the coziest bar with some of the friendliest staff in Geauga County. Every time we go there the staff is always so friendly. The food is a very elevated style of bar food. There are plenty of options and their daily specials are actual good specials. They have a great beer selection, good wines and a decent bourbon selection. My personal favorite is the roastbeef sandwich. The meat is soso tender and the sauce on it and on the side are perfect! The patio is one of the best in Geauga County and there's always something fun about having music.
AM
Alex marko
Nov 9, 2025
5.0
I ordered some food for pick up and even after the 20 minutes drive and the food was cold it was really good especially the hambone sauce
JS
Jude Shellito
Nov 5, 2025
5.0
Great local place to eat or meet with friends. Love the food options, everything I've tried was great. Has a great outdoor space when the weather permits. Check out the local map wall.
NM
Nikki Metcalf
Nov 5, 2025
5.0
The Hambone is my favorite place to eat when I visit Ohio. The Blackjack Burger can't be beat! I crave it and can't wait to order it every time. I definitely recommend upgrading to the G.A.R patty, totally worth it.
KE
Keri Evans
Oct 24, 2025
1.0
This is our second time here since they remodeled. The first time my husbands food was good mine was small, overpriced, and did not taste good. I did not eat more than a few bites. So we tried to go again to see if it was just a fluke or not. I regret going back. We had the server Avery who was awful and even took back the paper menu that had our drink on it to “reuse” it. It was wet and dirty, but she still wanted it back. She said she was told to get them back. Then I ordered a BBQ chicken pizza without bacon and a side salad. The salad small amount of iceberg lettuce and not worth the overpriced amount. Then the pizza came out with bacon on it.
By the time Avery came back she did not ask how our food was I had to tell her they put bacon on it and I did not order bacon. At NO time did she ever apologize for anything and then seemed surprised when I asked for one without bacon. Twenty minutes later, no pizza yet, no refills on the beer we asked for, and she walked by saw the pizza was still not out. I told her since everyone at my table is done eating and the pizza is not out yet I may not even want it now since we are getting ready to leave. She ignored me and went to another table. Then about 5 min later it came and took her another 5 minutes to come back to the table. I told her I did not want it as the others we were with are already leaving. Then it took her 20 minutes!!! To bring out bill no joke. She pointed out she did not charge me for the pizza and I said you should not have. She NEVER apologized and no manager ever came over to see what was going on. As I was leaving I asked to speak to who is in charge and the older lady with blond/brown hair said “oh your the pizza I took off the bill.” The manager listened, but new she took it off our bill, did noting, and never offered anything to make up for the horrible dinner/experience. We live close by and do NOT RECOMMEND ANYONE GO HERE!! I will spread the word for people not to go here. If the manager does not care that’s why the servers don’t . Better to go to CAPPS or in Chardon.
What are the regular operating hours of The Hambone?
The Hambone is open from 11:00 AM to 9:00 PM Monday through Thursday, 11:00 AM to 10:00 PM on Friday and Saturday, and from 12:00 PM to 8:00 PM on Sunday.
Does The Hambone offer delivery and in-store pickup services?
Yes, The Hambone provides both in-store pickup and delivery services to customers.
Are there any holiday closures for The Hambone?
The Hambone is closed every July 4th, with closures listed up to the year 2034.
Where is The Hambone located?
The Hambone is located at 13960 Rock Creek Rd, Chardon, OH 44024, USA.
What types of cuisine and categories does The Hambone offer?
The Hambone is categorized as a Bar & Grill, American Restaurant, Hamburger Restaurant, Sandwich Shop, Chicken Wings Restaurant, Pizza Restaurant, Sports Bar, Bar, Pub, and Family Restaurant.
Where can I view the menu or place an order for The Hambone?
You can view the menu and place an order online at https://thehambone.com/menu.
Which areas does The Hambone serve for delivery and pickup?
The Hambone serves customers in Chardon, Kirtland Hills, Painesville, Burton, and Kirtland, as well as Lake County and Geauga County in Ohio.
What nearby places can I visit before or after dining at The Hambone?
Nearby places include Hambden Twp Park for outdoor activities, Hambden Health and Fitness gyms for workouts, and Hambden Corners convenience store for shopping.
How can nearby transportation options help me get to The Hambone?
Nearby, you can find the Sunoco and RediGo Food Mart / Sunoco Station which can be useful for fueling your vehicle on the way to The Hambone.
Are there nearby community or family services around The Hambone?
Yes, just nearby are services like Just 4 Kidz Childcare and Hambden School, which might be helpful for families visiting the area.