McDonald's

3.3
920 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
430 Water St, Chardon, OH
44024, United States

Hours

Reviews

3.3
920 reviews
5 stars
300
4 stars
174
3 stars
166
2 stars
87
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted cold, soggy fries and inconsistent food preparation, with some items being overcooked or missing ingredients.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and floors.

Staff Attitude

While some staff were praised for being friendly and efficient, others were criticized for poor customer service and lack of professionalism.

Value Concerns

Customers expressed dissatisfaction with rising prices and perceived decline in food quality, questioning the value of their meals.
  • AA
    Alaiyna Amor
    Nov 15, 2025
    1.0
    Just left off my work break and got a bacon McDouble with just mayo . I got 2 patties and bread that’s it smh.
  • TL
    Tracey Leach
    Nov 9, 2025
    1.0
    This was the dirtiest McDonald’s I have ever been in Customer service was horrendous Food was cold Just don’t get it ?? they need to close their doors !!!!
  • BC
    Bill C
    Nov 6, 2025
    2.0
    This is a far cry from the quality instilled by McDonald's. As things continue to cost more give the customer what they are paying for enough excuses!#
  • TS
    Tanischia Sams
    Oct 31, 2025
    1.0
    So I was told to pick up replacement fries and was then treated like I was trying to steal fries because the manager that told me to tell them I spoke to her was on vacation. Then I was asked why did I wait so long to get my fries? Well I don't eat out like that and it was a week later due to my work schedule.
  • RM
    Rosie Morris
    Oct 21, 2025
    1.0
    Ordered double cheeseburger with extra onions. They went way beyond extra onions. I don't understand why anytime you request extra, you either get less than normal or you get 3x extra. Either way, it's infuriating.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Chardon, OH?

McDonald's in Chardon, OH is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:00 PM for in-store service and at 11:30 PM for delivery.

When is the drive-thru service at McDonald's in Chardon available?

The drive-thru service operates daily from 5:00 AM to 11:00 PM.