McDonald's

3.7
1311 reviews
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Business Details

101 Grand Lake Rd, Celina, OH
45822, United States
(419) 586-1848
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Grand Lake Rd, Celina, OH
45822, United States

Hours

Reviews

3.7
1,311 reviews
5 stars
491
4 stars
323
3 stars
247
2 stars
104
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful behavior from staff, particularly management, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders and poor handling of mobile orders, causing frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, although some customers noted good experiences.

Speed of Service

While some customers praised quick service, many expressed dissatisfaction with long wait times, especially during busy hours.

Cleanliness

Mixed reviews on cleanliness; some praised the cleanliness of the restaurant, while others reported filthy conditions.
  • MM
    Marissa McNelly
    4 days ago
    5.0
    Kylee is great when we go there and a trip 🙂
  • JB
    john burke
    5 days ago
    5.0
    The fish is sublime
  • KB
    Kacie Bott
    Dec 29, 2025
    1.0
    Food is typically sub par but will do in a pinch. Today 12/29/25 I went through the drive thru at approximately 1:40pm. Ordered a #4C with a coke - $8.30. Handed the woman cashier a $5 gift card, a $5 bill, and 30 cents. You would hand back the customer $2, right? She handed me back my gift card and I said "No thanks I don't need the card where is my change?" Very disrespectfully she told me "You don't get change you still have money on your card?" I politely explained that how she processed the transaction was incorrect, I should receive $2. I asked "How would you handle this if I gave you a gift card and a credit card?" She shouted "I can't even hear you! You have money on your card!" Being pressed for time I took the gift card back and proceeded on to the next window. Maybe further training with this clerk would be beneficial. I think I'll spend the $2 that is still remaining on my gift card at a different location.
  • TC
    tavian crain
    Dec 16, 2025
    1.0
    Horrible place all around. Never get fresh food. And rude employees
  • IM
    Its Me
    Dec 4, 2025
    1.0
    This McDonald's is the rudest laziest McDonald's I've ever been to. I wasted my gas going through the drive thru only to have to go back through because they forgot my items. And gave us hell. Rude. Hateful and lazy.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 101 Grand Lake Rd, Celina, OH?

The McDonald's location at 101 Grand Lake Rd, Celina, OH is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM to midnight at this McDonald's location.