McDonald's

3.3
1612 reviews
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Business Details

7620 Diley Road NW, Canal Winchester, OH
43110, United States
(614) 324-2288
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7620 Diley Road NW, Canal Winchester, OH
43110, United States

Hours

Reviews

3.3
1,612 reviews
5 stars
463
4 stars
356
3 stars
305
2 stars
149
1 star
339

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently reported cold, stale, or incorrect food items, leading to dissatisfaction with their meals.

Cleanliness

While some praised the cleanliness of the location, others noted dirty dining areas and unsanitary conditions.

Inconsistent Experience

Many customers experienced inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • PP
    pbetftdi
    5 days ago
    1.0
    Can’t get a simple order right. Absolutely pathetic.
  • JM
    Justine Moffett
    Dec 28, 2025
    1.0
    Went to dine in with my family at 9PM after a trip. Walked up to the door and it was locked. No hours posted anywhere. So I looked online and it said lobby was open from 5am-10pm. So why were the lobby doors locked AN HOUR before website states??
  • JJ
    Joe John
    Dec 26, 2025
    1.0
    Ordered a frozen coke on the app. They were out of frozen coke and tried to argue with me that frozen coke and regular coke are the same price. They are not the same price, obviously.
  • DL
    Derek Ludwig
    Dec 11, 2025
    1.0
    Forgot an item as they often do and they didn't apologize and when I asked for an apple pie for the inconvenience and even said I'd still pay for it the manager on Thursday 12/11/25 at 10am was extremely extremely rude and sternly said if you want an apple pie you pay for it. The customer service and especially the manager's was unbelievably horrible!
  • MH
    Mychaela Hilty
    Dec 6, 2025
    1.0
    Atmosphere is better than everything else. I don't come here often at all, but I typically will get the same thing when I do come to this McDonald's. It is usually 2ct $5 value meals (sandwich, chicken nuggets, fries, and a drink) but they have more than once now, forgotten the second box of chicken nuggets for the second meal... So each time one person has been left without their mcnuggets. I'm not sure how they keep making that same mistake, especially with a few months between the orders but I'll just go down the road to a better location at this point. There's a million McDonalds. If you want what you pay for, go to another location.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7620 Diley Road NW?

McDonald's at 7620 Diley Road NW is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, including same-day and no-contact delivery options.