McDonald's

3.2
1390 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6161 Gender Rd, Canal Winchester, OH
43110, United States

Hours

Reviews

3.2
1,390 reviews
5 stars
390
4 stars
282
3 stars
237
2 stars
129
1 star
352

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, as well as some positive mentions of fresh food.

Long Wait Times

Several reviews noted excessively long wait times for food, both in the drive-thru and inside the restaurant.

Staff Behavior

Multiple customers observed unprofessional behavior among staff, including cursing and ignoring customers.
  • AS
    Andy Scott
    Dec 30, 2025
    1.0
    This location is an absolute joke. I ordered through Postmates: a 6-piece nugget and a value meal. What did I get? A drink and nuggets. That’s it. No meal. Just disappointment and pure loser energy. I get it — it’s McDonald’s, expectations are already low — but you’d think correctly packing a Postmates order would be within their basic grasp. Apparently not. To really seal the insult, they tossed in a laughably small amount of BBQ sauce and ketchup. If you’re going to mess up an order this badly, maybe this isn’t the job for you. It honestly feels like this location plays games with delivery orders, knowing they don’t have to face customers. Funny how this kind of nonsense never seems to happen when you’re standing inside the restaurant. Save yourself the frustration. NEVER order from this location, especially through Postmates. They don’t care, they don’t double-check orders, and they clearly don’t respect customers’ time or money. Worst McDonald’s location.
  • NA
    Natalie Allspark
    Dec 29, 2025
    1.0
    Lied about being open 24 hrs. They all shuffled out of one car after I went up to the door and tried to go in since they had the drive thru closed. Pretty sure the entire crew had been in the car all their shift and only went in because someone showed up.
  • LH
    Landen Hensley
    Dec 19, 2025
    1.0
    Absolutely diabolical the amount of attitude the lady had. Food was alright but the nerve this person had to be like “Do you think I can hear you?” (with teenage angst). My question was respectful and said in a respectful manner but when she said that so disrespectful. I don't know what possessed this woman shes from ohio shes not from anywhere threatening its ohio. No reason to act up like that. She had to get a new worker and mean mugged us like a bulldog staring at a chihuahua stealing his food.
  • KM
    kutlwano Monko
    Dec 16, 2025
    1.0
    The person had taking my order had an attitude when I asked to change my drink from a sprite to a coffee. Then when I got my order the buns were burnt. It’s a below 1 start experience all together for me. I didn’t even eat the food. As a breast feeding mother looking for something to put in my system for my baby can have some milk I was very disappointed by this.
  • TM
    TJ MAHAN
    Nov 15, 2025
    1.0
    This location sucks... Came in, ordered on the Kiosk, and waited over 10 minutes for food. All the while employees yelling at each other and constant beeps, never had a more annoying experience. Do better or close and let a better resturaunt take over.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6161 Gender Rd, Canal Winchester, OH?

McDonald's at 6161 Gender Rd is open 24 hours a day, 7 days a week with no closing intervals.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.