Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, as well as some positive mentions of fresh food.
Long Wait Times
Several reviews noted excessively long wait times for food, both in the drive-thru and inside the restaurant.
Staff Behavior
Multiple customers observed unprofessional behavior among staff, including cursing and ignoring customers.
AS
Andy Scott
Dec 30, 2025
1.0
This location is an absolute joke.
I ordered through Postmates: a 6-piece nugget and a value meal. What did I get? A drink and nuggets. That’s it. No meal. Just disappointment and pure loser energy.
I get it — it’s McDonald’s, expectations are already low — but you’d think correctly packing a Postmates order would be within their basic grasp. Apparently not.
To really seal the insult, they tossed in a laughably small amount of BBQ sauce and ketchup. If you’re going to mess up an order this badly, maybe this isn’t the job for you.
It honestly feels like this location plays games with delivery orders, knowing they don’t have to face customers. Funny how this kind of nonsense never seems to happen when you’re standing inside the restaurant.
Save yourself the frustration. NEVER order from this location, especially through Postmates. They don’t care, they don’t double-check orders, and they clearly don’t respect customers’ time or money. Worst McDonald’s location.
NA
Natalie Allspark
Dec 29, 2025
1.0
Lied about being open 24 hrs. They all shuffled out of one car after I went up to the door and tried to go in since they had the drive thru closed. Pretty sure the entire crew had been in the car all their shift and only went in because someone showed up.
LH
Landen Hensley
Dec 19, 2025
1.0
Absolutely diabolical the amount of attitude the lady had. Food was alright but the nerve this person had to be like “Do you think I can hear you?” (with teenage angst). My question was respectful and said in a respectful manner but when she said that so disrespectful. I don't know what possessed this woman shes from ohio shes not from anywhere threatening its ohio. No reason to act up like that. She had to get a new worker and mean mugged us like a bulldog staring at a chihuahua stealing his food.
KM
kutlwano Monko
Dec 16, 2025
1.0
The person had taking my order had an attitude when I asked to change my drink from a sprite to a coffee. Then when I got my order the buns were burnt. It’s a below 1 start experience all together for me. I didn’t even eat the food. As a breast feeding mother looking for something to put in my system for my baby can have some milk I was very disappointed by this.
TM
TJ MAHAN
Nov 15, 2025
1.0
This location sucks...
Came in, ordered on the Kiosk, and waited over 10 minutes for food. All the while employees yelling at each other and constant beeps, never had a more annoying experience. Do better or close and let a better resturaunt take over.
What are the operating hours for McDonald's at 6161 Gender Rd, Canal Winchester, OH?
McDonald's at 6161 Gender Rd is open 24 hours a day, 7 days a week with no closing intervals.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.
Can I order McDonald's delivery from this location at any time?
Yes, delivery is available 24/7 at this McDonald's location.
What are the ways I can order food from McDonald's Canal Winchester?
You can order via the McDonald's App, use the online delivery link, or visit the location for drive-thru, curbside pickup, and in-store services.
What payment methods does McDonald's at 6161 Gender Rd accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering options?
Yes, services include WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru.
Are there any other fast food restaurants near McDonald's on Gender Rd?
Nearby fast food options include Burger King, Arby's, Penn Station East Coast Subs, Subway, and KFC, providing a variety of quick dining choices.
Is there a gas station or convenience store near McDonald's Canal Winchester?
Yes, Kroger Fuel Center is nearby offering gas, convenience store items, and coffee which can be convenient before or after your McDonald's visit.
Can I visit other dining or entertainment venues close to McDonald's at 6161 Gender Rd?
Yes, nearby you can find Grapevine Pizza, and Ella's Kitchen & Wine Bar, great options for pizza or wine if you want to explore beyond McDonald's.
Are there any other amenities or services near McDonald's in Canal Winchester?
Several services and shops are nearby, including Laura Bowser, DO (pediatrician), Swan Cleaners (laundry), Sport Clips Haircuts, and Classic Nails & Spa for personal care needs.