McDonald's

3.4
1634 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2022 Southgate Pkwy, Cambridge, OH
43725, United States

Hours

Reviews

3.4
1,634 reviews
5 stars
556
4 stars
341
3 stars
309
2 stars
134
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with many reports of rude or unhelpful staff, while some customers praised friendly service.

Food Quality

Food quality is inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed fresh and well-made meals.

Cleanliness

The cleanliness of the restaurant and restrooms received mixed reviews, with some noting clean facilities while others reported dirty tables and restrooms.

Order Accuracy

Numerous customers reported issues with incorrect orders, highlighting a frequent problem with order accuracy.

Speed of Service

Service speed is often criticized, with many customers experiencing long wait times, especially during busy hours.
  • LS
    Luis Solis
    Nov 10, 2025
    4.0
    Drive thru was very quick friendly service
  • QF
    Q Field
    Oct 13, 2025
    4.0
    Just kinda like your every other MacDonalds it's hit and miss sometimes decent other times not so much
  • TH
    Tara Hupp
    Sep 29, 2025
    3.0
    Dont usually have an issue with the food except for the occasional cold fries. But the customer service sucks. Every person at the windows always seems like they're irritated because they have to be there. Fake the funk or find somewhere else
  • MG
    Marc Galiber
    Sep 28, 2025
    5.0
    Good service and very friendly.
  • DB
    David Blake
    Sep 26, 2025
    2.0
    Entered the restaurant music was was playing referring to women as female dogs. Asked if they could change the station and they said no it's auto play. Couldn't get the app to place order. Went to Arby's and had no issue with their app. We use the McDonalds app frequently with over 40k rewards points.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2022 Southgate Pkwy, Cambridge, OH?

McDonald's at 2022 Southgate Pkwy, Cambridge, OH is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.