Pizza Hut

3.3
418 reviews
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Business Details

7002 Biddulph Road, Brooklyn, OH
44144, United States
(216) 741-9777
https://locations.pizzahut.com/oh/brooklyn/7002-biddulph-road
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 7002 Biddulph Road in Brooklyn, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
7002 Biddulph Road, Brooklyn, OH
44144, United States

Hours

Reviews

3.3
418 reviews
5 stars
169
4 stars
46
3 stars
52
2 stars
42
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers reported poor customer service experiences, including long wait times, rude staff, and difficulty reaching the store or getting issues resolved.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold, undercooked, or poorly made pizzas.

Delivery Issues

Several customers experienced delays in delivery, with some orders arriving late and cold.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting positive interactions with staff and satisfactory meals.
  • CC
    CLEVELAND
    2 days ago
    1.0
    I was gonna order from me and my son, but after reading all the view reviews I pass do better you guys
  • DS
    Dustin Schneider
    Dec 30, 2025
    5.0
    Friendly, quick service with great food.
  • DG
    Dawn Greve
    Dec 17, 2025
    1.0
    I ordered the triple treat box for my family for dinner and when we received the order it was completely wrong. I did not receive the cinnamon rolls and the crust was thin crust but i ordered original pan that i paid extra for per pizza. If this was just a $15 order i would have probably just let it go but i paid $29.18 plus $5 tip and everything was cold. I tried calling 10 times to get this fixed and just wanted what i ordered but no one would help me, they would either transfer me to the store and no one would answer the phone or they would put me on hold for a long time, i even had1 customer service rep hang up on me because he didn't feel like dealing with it. There was another rep that said she put a complaint in and they would call me back within 10 minutes but no one did. This ruined my entire night, i felt completely disrespected by all of the customer service reps and Pizza hut in general. We ended up eating the disgusting food only because we had no dinner to eat. I have my call logs of calling right after i received my order and i took some pictures. The store location is at Biddulph plaza in Brooklyn Ohio.
  • RB
    Ron Balyer
    Nov 22, 2025
    5.0
    I like it
  • HO
    Heather O'Connor
    Nov 11, 2025
    1.0
    This is the worst Pizza hut I have ever been to/ordered from. The phones are always down, when I try to order online through the website it never works, go into the location to order and they never honor the same deals or coupons as online does.
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Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Brooklyn, OH?

Pizza Hut is located at 7002 Biddulph Road, Brooklyn, OH 44144.

What are the operating hours for Pizza Hut in Brooklyn, OH?

Pizza Hut is open Monday through Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 1:00 AM.