McDonald's

3.6
1635 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1470 E Wooster Street, Bowling Green, OH
43402, United States

Hours

Reviews

3.6
1,635 reviews
5 stars
582
4 stars
376
3 stars
291
2 stars
133
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times for food and orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Numerous reviews mentioned issues with order accuracy, including missing items and incorrect orders.
  • AR
    Abbey Romans
    Nov 1, 2025
    1.0
    I’ve never had such an unpleasant experience at a McDonald’s. Was charged for the wrong order and had to knock on the window to get the two girls attention who were standing there chatting instead of looking at the window, then sat there for 10 minutes while they made me repeat my order over 5 times just so they could get it right. Then, walked off with my debit card? Went to the food window and they then argued with me about giving me the fries that were paid for on my receipt, threw the bag of fries out the window at me and said here just take them. Definitely do not go to this location by any means, they’re a bunch of rude people who don’t care at all about customer service even when I kept a polite demeanor the whole time. Guess I shouldn’t have expected much from a place run by a bunch of high college students.
  • JB
    Joshua Boston
    Oct 31, 2025
    1.0
    No receipt from the terrible kiosk. No hash browns with my kiddos’ big breakfasts. And the kiosk wouldn’t scan my rewards. Not getting what I paid for is a quick recipe for an unhappy customer.
  • KB
    Kayla Banks
    Oct 25, 2025
    1.0
    I myself am a manager at a fast food restaurant. . . Never have I seen such unhappy employees. No proper greeting. My wife expressed thanks for the services and got a “yep” as a response. The food I had order wasn’t what I had hoped for. The meat patty’s were dry and saturated in mayo. Not a great experience.
  • KT
    Kathleen Tarket
    Oct 19, 2025
    2.0
    The monopoly game has been going for a week or two and this is the first mcdonalds I have gone to and there were no game pieces on my drink my fries or my sandwich. Nothing anywhere at all. How is this possible? Also I waited 10 minutes to use the women's bathroom because it was being cleaned which is okay but when I went in after it was cleaned there was literally no sign of any cleaning going on. Toilet paper all over the floor and 1 toilet was plugged.
  • CL
    Christina Laux
    Oct 18, 2025
    1.0
    extremely slow. waited 35 min to try and pay for my food since i ordered on the kiosk and i had cash and the lady working cash register just kept looking back and continuing what she was doing. 2-3 other employees told her she might wanna go back to her assigned spot and she kept telling them “i will after this”. they messed up these 2 younger girls food and they were being rude to them about it bc of a mistake they made??? like how is that right. their was no line for the drive thru and only a few on the inside so they’re weren’t really busy either.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bowling Green, OH?

McDonald's in Bowling Green, OH is open 24 hours a day, 7 days a week.

Does McDonald's offer drive-through service?

Yes, McDonald's offers drive-through service 24/7 every day of the week.