Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor service, particularly during busy hours.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold items, incorrect modifications, and overall dissatisfaction with the meals.
Staff Friendliness
Some customers praised individual staff members for their friendliness and helpfulness, but there were also reports of rude behavior from management and staff.
Cleanliness
Several reviews noted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.
Mobile Ordering
Customers appreciated the convenience of mobile ordering, with many noting that their orders were usually correct and ready quickly.
PH
Pamela Henry
Jan 2, 2026
5.0
Always get my breakfast at South Main, smiles and good work attitude😃
CA
Cayleb Antill
Dec 15, 2025
1.0
this place sucks the only good thing about it is the one manager who helped me with my order kyler such a nice guy
MM
matthew
Oct 25, 2025
1.0
Waited 20 minutes for our food when they are not even busy to busy on there phones and talking
EB
Elizabeth Bee
Oct 6, 2025
4.0
This mcdonalds is a hit or miss on iced coffees. This morning was definitely a hit, the pumpkin coffee is so so good. The women working behind counter were super sweet in the mornings
HC
Hampton C.
Oct 1, 2025
1.0
12:15am I ordered a fillet a fish sandwich, I got 2 peices of bread and an old fish patty with no cheese or tartar sauce and ZERO flavor, it was horrible. I also ordered chicken nuggets and a cheeseburger and fries but instead I got inedible cold chicken nuggets and cold fries and to top it off the cheeseburger had no cheese.
The only thing I ate from the $18 meal was the burger that was supposed to be a cheeseburger.
Worst mcdonalds experience ever... I didnt even mention the wait, which I wouldn't complain about if the order was made correctly. I would grade this 9/100 major failure.