McDonald's

Reviews

• VV

  Vee V

  2 days ago
  1.0
  Came to this location, for the first time, with my friend. Of course, some girl with a musty, synthetic wig on and a bad attitude took my order. I didn't care and went to the window to pay. I showed her the mobile app code on my phone, and she claimed the code didn’t work. Obviously, I know what to do but with her ongoing bad attitude, I just shrugged at her as to why it wasn't working. Out of nowhere, she threw a fit and slammed the drive-thru window shut. I just sat there like lol ok? Even I, AS A CUSTOMER, know to instruct the customer to refresh the app for a new code to load. It's not my problem that the wait time from the speaker (where I tried to use the mobile app before she cut me off) to the pay window took over 10 minutes. Thankfully, a woman came to the window to help her do her job. I get times are rough but girl….I didn't force you work at McDonald’s lmaooo. Surprise surprise, our food was cold and half cooked. Thank god it was nearly free— I threw it in the trash at Kroger. Hire people who actually want to work and not a bunch of lazy, toddlers who throw tantrums when they can't do one simple task at work. How embarrassing.
• JJ

  Jeff Jones

  4 days ago
  1.0
  Usually not one to write bad reviews really just not a very friendly staff at all lady at the speaker was very short and rude and the lady at the window was not happy when I paid with change it was $2.04 and I give her 7 quarters 2 dimes and 2 nickels she was acting like I paid with all pennies On the bright side the Diet Coke is very good
• KB

  Kaitlyn Bussey

  Nov 17, 2025
  1.0
  I ordered McDelivery. A cheeseburger happymeal, a 4 piece nugget happy meal, and a quarter pounder with bacon meal. I received:a cheeseburger, hamburger, mcdouble, a quarter pounder, and our drinks. I did not receive any fries, or nuggets, apple slices, or associated items with happy meals. The store says they are "100% sure" the correct order was placed in the bag (obviously not if I did not receive the correct order) Online support said they would give me a refund but when asked about the food I did not receive they ended the chat and blocked me from reconnecting. There is an issue every single time I have ordered from this store, NEVER AGAIN!
• WY

  Wei Yuan

  Nov 16, 2025
  1.0
  It took me half an hour to get my drive-thru order today, which was extremely frustrating—especially as I sat there worrying I might be late for my appointment. To make things worse, when I finally checked my food, the patty was cold and the bread was burnt. Overall, a very disappointing experience.
• HL

  heather laracuente

  Nov 2, 2025
  1.0
  This has got to be the worst McDonald’s ever, customer service is the the lowest of all lows. I run a very successful business and we have amazing customer service(that’s a main reason it’s successful)we don’t make the customers feel like they are a bother to us.I have had other competitions open up near me and my sales and customer count still rise😊I called the Store about my issue with my food and the manager first time hung up on me the second time she was extremely rude and then hung up on me and gave me a fake name but my dasher new her name from picking up there so much . I asked for corporate’s number and she hung up on me again then I caled a third time and she put me on hold and was waiting on customers and arguing with her crew then hung up the phone.The reviews show the issue with this store,McDonald’s you need to change the issue to be successful.SO PLEASE LISTEN TO YOUR CUSTOMERS AND MAKE THAT CHANGE. I will be going to Montgomery rd from now on

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