Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Inconsistent food quality reported, with some customers receiving fresh and hot meals while others experienced cold, burnt, or incorrect orders.
Service Speed
Service speed is frequently criticized, with many customers reporting long wait times in both drive-thru and inside the restaurant.
Customer Service
Customer service varies widely; some employees are praised for friendliness and helpfulness, while others are described as rude or inattentive.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with special requests.
Cleanliness
The restaurant is noted for being clean, but some customers reported dirty tables and unsanitary conditions.
LL
Liam
1 day ago
1.0
Worst McDonald’s around, if you go here check your food before you leave, every single time your food is missing or messed up. I just went to the McDonald’s here and I ordered 1 Holiday Pie, Somehow I got 2 apple pies? Also the food is cold, there are only a few workers every single time I go.
JK
Jack Kilburn
Nov 14, 2025
2.0
Check your entire order if you go get food here. Even if it looks exactly right, unwrap the sandwiches and open the boxes, too. The past two times in a row they have messed it up or left a sandwich out, even when I order the same thing every time. At least the food tastes okay.
DA
Denver Amburgey
Nov 5, 2025
5.0
Always fresh and consistent
TM
Toke Moondog
Sep 21, 2025
1.0
Food sucked this morning it had dirty grease all over and I orded muffins they gave me biscuits and it had a folded egg on it I didn't ask for. The food was not fresh like normal either.
KS
Kellie Star
Jul 16, 2025
1.0
Worst McDonald’s around really. And the new chicken on a snack wrap is very string and synthetic like chicken. McDonald’s gotten too expensive for fake meat. And have fun waiting a minimum of 15 mins for your food. 40 right now since they brought back the snack wraps. Very dissatisfied