McDonald's

3.1
2094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
427 E Main St, Beaverdam, OH
45808, United States

Hours

Reviews

3.1
2,094 reviews
5 stars
562
4 stars
388
3 stars
347
2 stars
220
1 star
577

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for food orders.

Food Quality

Many reviews highlighted poor food quality, including cold and improperly prepared items.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty tables and unsanitary conditions.

Staff Attitude

There were mixed reviews about staff attitude, with some praising friendly service while others reported rudeness and lack of attentiveness.

Operational Issues

Several customers experienced issues with the restaurant being closed during advertised hours and problems with mobile orders.
  • TW
    Toby Wildman
    3 days ago
    1.0
    Drive thru closed, had to go inside and the service was absolutely terrible. Took 18 minutes to get my food.
  • SF
    Samuel Flores
    4 days ago
    1.0
    Super cool to stop at this particular McDonald's because its open 24/7 and guess what? They're closed! Great when you have no food right?!
  • MS
    Mike Sorek
    Dec 31, 2025
    1.0
    Says 24 hours. Showed up at 9pm to get my dinner after a long day on the road and they are closed. Won’t ever stop here again.
  • GB
    Garrett Williams (The Traveling Bamboo)
    Dec 24, 2025
    1.0
    24 hour location we stopped at because we looked it up but it turns out it's not open on Christmas Eve. Plenty of customers in line because they left the lights on. 24 is not really 24.
  • TC
    Tammy Clark
    Dec 4, 2025
    1.0
    Honestly wish I could give less than 1 stsr, but since I can't I guess it is a 1 star review. I have stopped here several times as it is l 1 of 2 resturants available at this exit with 3 truck sops and where i can meet my truck driving boyfriend. We have experienced long wait times, cold food; orders not made right, and dirty tables, but always went back because of the food choices available at that exit. After our visit last night or should I dare say attempted visit I am honestly not sure if we will be back. Last night I placed an order to pick up at the drive thru thr I ught thier mobile app, arrived 5 minutes later, sat at a lit up restaurant for another 5 minutes before parking and going in to find a closed restaurant. All the lights were on except the kitchen lights, doors were locked or blocked off, no signs saying sorry were closed, and the employees of the attached Pilot knew nothing about why they were closed. I called a phone number that I did find on the door and spoke to a woman who was unaware that this 24 hour store was closed. When I expired that I was unhappy with the fact that I had ordered through the mobile app and that my order was already deducted from my account she stated that she would leave a massage with someone and they would try to refund my account. Doesn't help when that was t he last of your money till you get paid the next day and that was your supper for the day. Easy solution would be to either be open as your advertising or to have it so mobile orders cannot be placed.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours every day, all week long.

When is the drive-thru service available?

The drive-thru is open 24 hours from Monday through Sunday.