McDonald's

3.5
1310 reviews
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Business Details

17638 Chillicothe Road, Bainbridge, OH
44023, United States
(440) 543-4817
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17638 Chillicothe Road, Bainbridge, OH
44023, United States

Hours

Reviews

3.5
1,310 reviews
5 stars
448
4 stars
280
3 stars
269
2 stars
108
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times in the drive-thru and others praising fast service.

Order Accuracy

There were multiple complaints about incorrect orders, including missing items and wrong food being served.

Cleanliness

While some customers noted the restaurant was clean, others reported filthy bathrooms and dirty dining areas.

Staff Attitude

Feedback on staff attitude varied, with some praising friendly service while others described rude or indifferent behavior.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh meals while others complained about cold or poorly prepared items.
  • CM
    Chris Maji
    1 day ago
    1.0
    One thing is never acceptable.Is a Manager talking down to a team Member. As a customer, I don't need to knoh that he was late.Or that he clock in and then took off his coat and clocked in began to work for that.He was late coming back from break.That's something that gets discussed how to customer view and not in front of other team members. Her condescending attitude to her team numbers when telling them what to do is Inappropriate unacceptable and on professional
  • GS
    Grace Stokes
    3 days ago
    1.0
    Food was not fresh. Nuggets tasted mirowaved.
  • HS
    Helen S
    5 days ago
    1.0
    Every time you think that this place cannot get any worse, they actually do get worse. Terrible place!
  • CW
    Cody W
    Oct 27, 2025
    5.0
    The McDonald's in Auburn Township, OH, is an absolute gem! From the moment I pulled into the drive-thru, the staff was friendly and efficient, getting my order out in record time. The restaurant was spotlessly clean, and the team had a great vibe, making the experience even better. Whether you're a local or just passing through Geauga County, this location delivers top-notch service and classic McDonald's quality. I'll definitely be back for more!
  • JJ
    Jim
    Oct 16, 2025
    1.0
    “Fast” food is dead. Waited in line for 20 minutes for a large fry. Amazing that I could eat a sit down dinner faster.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 17638 Chillicothe Road, Bainbridge, OH?

McDonald's is open daily from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on Saturdays and Sundays.