McDonald's

3.5
1313 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17638 Chillicothe Road, Bainbridge, OH
44023, United States

Hours

Reviews

3.5
1,313 reviews
5 stars
451
4 stars
280
3 stars
269
2 stars
109
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and efficient staff while others reported rude behavior and long wait times.

Food Freshness

Feedback on food quality was mixed; some customers enjoyed fresh meals, while others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas, although some locations were noted as clean.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Pricing

Customers expressed concerns about high prices relative to food quality, with some feeling that the cost was not justified.
  • BD
    Bethena Draconia
    Jan 5, 2026
    5.0
    Food was ready when I walked in. Servers were friendly and accurate. They got my order perfect. Store was very clean.
  • BR
    Briana Rose
    Dec 14, 2025
    1.0
    Closing earlier than it’s suppose to. Reminds me of Wendy’s on broadview rd in Parma.
  • SO
    Sean Osterberg
    Dec 2, 2025
    5.0
    Always love the great attitudes and fresh food from the morning crew. Well run store.
  • CM
    Chris Maji
    Nov 22, 2025
    1.0
    One thing is never acceptable.Is a Manager talking down to a team Member. As a customer, I don't need to knoh that he was late.Or that he clock in and then took off his coat and clocked in began to work for that.He was late coming back from break.That's something that gets discussed how to customer view and not in front of other team members. Her condescending attitude to her team numbers when telling them what to do is Inappropriate unacceptable and on professional
  • HS
    Helen S
    Nov 18, 2025
    1.0
    Every time you think that this place cannot get any worse, they actually do get worse. Terrible place!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 17638 Chillicothe Road, Bainbridge, OH?

McDonald's is open daily from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on Saturdays and Sundays.