McDonald's

3.6
1158 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
918 Lake Ave, Ashtabula, OH
44004, United States

Hours

Reviews

3.6
1,158 reviews
5 stars
419
4 stars
278
3 stars
242
2 stars
74
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and restrooms.

Food Quality

Mixed feedback on food quality, with some customers enjoying hot and fresh meals, while others received incorrect or poorly prepared items.

Pricing

Many customers expressed dissatisfaction with high prices relative to the quality of food and service.
  • MB
    Miranda Burdick
    1 day ago
    5.0
    I always go to The McDonald's on 20 because it's close to my work. I was by this McDonald's and decided to go here for convenience. Never again do I want to go to the one on 20. My fries were fresh and salted perfectly. The burgers were juicy and not all dried out. And the chicken nuggets had the perfect crunch! Great experience! The staff here does much better with the quality of food!!
  • BT
    Barbara Tyus
    Dec 21, 2025
    3.0
    This crap about pulling cars up.. 3 of us in row and I had no one behind me. Then my fries aren't even hot!!
  • KT
    Kaitlin Tapia
    Dec 4, 2025
    1.0
    Awful wait time for doordashing during lunch. Pickup time 12:34 walk out time 12:47. Smh 🤦🏽‍♀️
  • SS
    sila33lo
    Nov 29, 2025
    1.0
    Thanx to this location, i no longer eat mcdonalds at all anymore. 20min wait (in the drive thru) for a couple quarter pounders just cuz i asked for a simple substitution (no ketchup or mustard, and with big mac sauce). And its not good enough to bother going to the next closest location. These employeed think its funny to make people wait, i think its funny theyre playing themselves out of a job. How long do you think mcdonalds will let this location damage their brand?
  • TB
    Tiffani Brown
    Nov 27, 2025
    4.0
    Did they do messes up to order sometimes but they do make it right.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 918 Lake Ave, Ashtabula?

The restaurant is open from 5:30 AM to 11:00 PM from Monday to Friday and on Sunday, and from 6:00 AM to 11:00 PM on Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:30 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.