Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and restrooms.
Food Quality
Mixed feedback on food quality, with some customers enjoying hot and fresh meals, while others received incorrect or poorly prepared items.
Pricing
Many customers expressed dissatisfaction with high prices relative to the quality of food and service.
MB
Miranda Burdick
1 day ago
5.0
I always go to The McDonald's on 20 because it's close to my work. I was by this McDonald's and decided to go here for convenience. Never again do I want to go to the one on 20. My fries were fresh and salted perfectly. The burgers were juicy and not all dried out. And the chicken nuggets had the perfect crunch! Great experience! The staff here does much better with the quality of food!!
BT
Barbara Tyus
Dec 21, 2025
3.0
This crap about pulling cars up.. 3 of us in row and I had no one behind me. Then my fries aren't even hot!!
KT
Kaitlin Tapia
Dec 4, 2025
1.0
Awful wait time for doordashing during lunch. Pickup time 12:34 walk out time 12:47. Smh 🤦🏽♀️
SS
sila33lo
Nov 29, 2025
1.0
Thanx to this location, i no longer eat mcdonalds at all anymore. 20min wait (in the drive thru) for a couple quarter pounders just cuz i asked for a simple substitution (no ketchup or mustard, and with big mac sauce). And its not good enough to bother going to the next closest location. These employeed think its funny to make people wait, i think its funny theyre playing themselves out of a job. How long do you think mcdonalds will let this location damage their brand?
TB
Tiffani Brown
Nov 27, 2025
4.0
Did they do messes up to order sometimes but they do make it right.
What are the operating hours of McDonald's at 918 Lake Ave, Ashtabula?
The restaurant is open from 5:30 AM to 11:00 PM from Monday to Friday and on Sunday, and from 6:00 AM to 11:00 PM on Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:30 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
Can I order McDonald's delivery and what are the delivery hours?
Yes, McDonald's offers delivery from 7:00 AM to 10:00 PM every day. You can place your order online through their delivery URL.
Does this McDonald's location support curbside pickup?
Yes, curbside pickup is available as a service option at this location.
What payment options are accepted at McDonald's, Ashtabula?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app for ordering and offers?
Yes, you can download the McDonald's app for iOS and Android to place orders and access mobile offers.
Does the McDonald's in Ashtabula offer free WiFi and mobile ordering?
Yes, free WiFi and mobile ordering services are available at this location.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby places such as Frosty Harbor ice cream shop, Circle K convenience store and gas station, or the Harbor Print Center for printing services.
Are there other dining options close to McDonald's on Lake Ave?
Yes, nearby dining options include Subway sandwich shop, Revolution Dog diner, and Main Moon Chinese restaurant.
What important service locations are near McDonald's Ashtabula?
Nearby services include the Ashtabula License Bureau for DMV needs, U-Haul Neighborhood Dealer for truck rentals, and FirstMerit Bank for banking.