Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,155 reviews
5 stars
418
4 stars
277
3 stars
242
2 stars
75
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor customer service experiences, particularly from management.
Speed of Service
Many reviews highlighted long wait times in both drive-thru and curbside service, with some customers expressing frustration over slow service.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or food quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Food Quality
While some customers enjoyed hot and fresh food, many others criticized the quality and preparation of their meals.
- SSSol5 days ago1.0I felt a bit awkward when the guy taking my order sighed as I spoke. Then, when I asked for fries, he seemed genuinely annoyed, which made the whole experience pretty uncomfortable and didn’t bring half the food.
- BBBilly Randall (Billy Boy)Nov 10, 20255.0ORDERED ON THE APP AND THIS MCDONALDS CAN PROVIDE A ITEMIZED RECEIPT. ALBION, PA MCDONALDS NEEDS LESSONS TO OFFER A ITEMIZED RECEIT. THANKS FOR MAKING ME & MY LADY FRIEND A GOOD MEAL.
- JWJames WoofterNov 1, 20251.0Was in the drive through LINE for 20 minutes slow McDonald's in the country should be shut down or have new management, they are incompetent.
- SPSeve PonteriOct 24, 20251.0i ordered 3!!!!! honey packets and the only gave me 1!!! and it wasn’t even a honey packet it was honey mustard, and the lady at the counter had such a attitude and was giving me dirty looks!!! DO NOT GO TO THIS MCDONALDS!!!
- LKLaura KoethSep 23, 20251.0Curbside took 14 minutes for a frappe. Unexecptable.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 918 Lake Ave, Ashtabula?
The restaurant is open from 5:30 AM to 11:00 PM from Monday to Friday and on Sunday, and from 6:00 AM to 11:00 PM on Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:30 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
Can I order McDonald's delivery and what are the delivery hours?
Yes, McDonald's offers delivery from 7:00 AM to 10:00 PM every day. You can place your order online through their delivery URL.
Does this McDonald's location support curbside pickup?
Yes, curbside pickup is available as a service option at this location.
What payment options are accepted at McDonald's, Ashtabula?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app for ordering and offers?
Yes, you can download the McDonald's app for iOS and Android to place orders and access mobile offers.
Does the McDonald's in Ashtabula offer free WiFi and mobile ordering?
Yes, free WiFi and mobile ordering services are available at this location.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby places such as Frosty Harbor ice cream shop, Circle K convenience store and gas station, or the Harbor Print Center for printing services.
Are there other dining options close to McDonald's on Lake Ave?
Yes, nearby dining options include Subway sandwich shop, Revolution Dog diner, and Main Moon Chinese restaurant.
What important service locations are near McDonald's Ashtabula?
Nearby services include the Ashtabula License Bureau for DMV needs, U-Haul Neighborhood Dealer for truck rentals, and FirstMerit Bank for banking.