McDonald's

3.4
1159 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1504 Claremont Ave, Ashland, OH
44805, United States

Hours

Reviews

3.4
1,159 reviews
5 stars
362
4 stars
259
3 stars
242
2 stars
99
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or poorly prepared items, although some customers noted hot and fresh food.

Cleanliness

The cleanliness of the restaurant is a concern for some customers, with reports of dirty floors and tables.

Speed of Service

Service speed is often criticized, with long wait times reported during both drive-thru and in-store orders.
  • RF
    Richard Fryman
    3 days ago
    1.0
    I ordered two meals and just got one fries. So not happy.
  • MS
    Myk Saiten
    Nov 14, 2025
    1.0
    Don’t stop here if you’re in a hurry or expect to recieve what you ordered and paid for. You pull up to the speaker to order, then you pull up to the first window and order again, but make sure you get your receipt because if you don’t have it at the second window you’ll be ordering again. Then they give you a bag with some of what you ordered and you have to go in and ask for the rest of what you already paid for and ordered 3 times. Once inside, watch your step because the entire floor is covered in grease for some reason, you go up to the counter and try to get someone’s attention because they’ll straight up ignore you otherwise, tell them what you’re missing and they’ll rudely give you what you should have already had. The food is usually decent enough but not really much of a value for your dollar by the time you go through all that. Hasn’t McDonald’s been around for like 100 years? Seems like they would have systems in place to make things go a little smoother for the customer by now and maybe the slightest idea about customer service but this one is more of a “pay me, screw you” operation. I’ve decided to stop wasting my time and money at this location.
  • AH
    Abby H
    Nov 9, 2025
    4.0
    Typical fast food nothing special. Clean and friendly.
  • LL
    laynes69
    Nov 7, 2025
    3.0
    If you want cold hashbrowns for breakfast and want to wait 5 minutes for your order, this is the place for you!
  • PG
    PepBac Gaming
    Nov 1, 2025
    1.0
    I have order DoorDash multiple time for McDonald’s in the past few months and still store constantly send me the wrong order everytime almost without fail if I could I give a rating lower than 1 star I would

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1504 Claremont Ave, Ashland, OH?

McDonald's is open 24 hours a day, 7 days a week at this location.

When is the drive-thru service available at this McDonald's?

The drive-thru is open 24 hours every day, providing convenient service around the clock.