McDonald's

3.2
2460 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 Leavitt Rd, Amherst, OH
44001, United States

Hours

Reviews

3.2
2,460 reviews
5 stars
685
4 stars
479
3 stars
454
2 stars
256
1 star
586

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The restaurant was often described as dirty, with specific complaints about the bathrooms and dining area needing serious attention.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, including management, which contributed to a negative dining experience.

Food Quality

Many reviews mentioned cold, stale, or improperly cooked food, leading to dissatisfaction with the overall meal quality.
  • KK
    Keisman's
    4 days ago
    1.0
    Consistently the worst McDonald’s / restaurant in the area. Terrible service. under staffed? Without a doubt you’ll spend 20-30 mins minimum in their drive thru . Just go to Wendy’s next door to avoid the aggravation. If I wasn’t so damn addicted to those golden salty French fries I’d never go here again.
  • SM
    Shelley M
    6 days ago
    1.0
    I tried speaking to 2 different employees to figure out how to order. They both looked away and ignored me. Finally the young man who was managing saw me and he was great. I feel badly for him trying to manage that " crew".
  • NG
    Nick G
    Nov 6, 2025
    1.0
    Workers are rude, can’t take orders or make them correctly. Whoever owns this joint should train their employees. Trashiest McDonald’s I’ve ever been too.
  • MN
    Michele Nethers
    Nov 5, 2025
    1.0
    Just left this location and between the attitude of the person taking the drive-thru orders/payment in the first window and the inability to get a simple correct I will not be returning. Every time I give this location a chance it ends in nothing but disappointment and usually missing or incorrect items and the terrible attitude was it for me. I don't need smiles and cheer, but I'm also not responsible for whatever your mood is. Be better.
  • MF
    Marianne Fisher
    Oct 28, 2025
    1.0
    Supposed to be twenty four hours.And they're not open van's blocking drive throughs and multiple times husband has gone there before work.And they don't have any food prepared yet.But twenty four hours supposed to be open

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 500 Leavitt Rd in Amherst, OH?

McDonald's at 500 Leavitt Rd is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7 every day of the week.