McDonald's

3.8
1883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 Nepperhan Ave, Yonkers, NY
10703, United States

Hours

Reviews

3.8
1,883 reviews
5 stars
828
4 stars
414
3 stars
301
2 stars
107
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Drive-Thru Problems

The drive-thru has been criticized for being chaotic, with complaints about excessive wait times and unorganized operations.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or incorrect items being served.

Cleanliness and Atmosphere

The restaurant's cleanliness received mixed reviews, with some praising it while others noted dirty conditions.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of customer service.
  • AR
    Alex Roman
    2 days ago
    1.0
    One of the worst places for delivery drivers, people ignore drivers as if they are garbage, and the service is not cooperating with the Dashing service at all
  • JJ
    John
    3 days ago
    1.0
    Complete waste of time. Come here if you like waiting 40 minutes in double laned drive thru lines that stick out into the road, then after waiting an extra 20 minutes on the side for someone to walk out with your food. Probably wasted half a tank of gas just sitting in line here. Unbelievable.
  • HH
    HoodieJose
    Nov 12, 2025
    4.0
    If you’re planning to order on drive-thru, forget about it. Place is absolutely packed with cars trying to order, the line goes out of the McDonald’s and on to the street.
  • SS
    Stormy
    Nov 9, 2025
    1.0
    Dont buy coffee from this specific McDonald's. Every time I buy a coffee here they provide loose lids that will spill coffee in your car or on yourself if you're unlucky. I have no other McDonald's where the life are a problem
  • JJ
    Janiece
    Oct 30, 2025
    1.0
    I visited the drive thru 10/30/2025 at 1am and I was told it was closed. The website states that the drive thru closes at 2am. But the employee refused to serve me because he said they closed at 1am. I left and I later called to speak to a manager and that same employee picked up the phone. I knew it was him because he had the same voice. I asked to speak to the manager and he hung up on me. I called back and asked again to speak to a manager and he told me that he was the manager. When I asked for his name to make a complaint about him he told me his name was Embeezy and then he hung up the phone again.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's in Yonkers is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

Drive-thru service is available Monday to Wednesday from 5:30 AM to 1:00 AM, Thursday from 5:30 AM to 2:00 AM, Friday and Saturday from 5:30 or 6:00 AM to 3:00 AM, and Sunday from 6:00 AM to 1:00 AM.