Many customers praised the subs for being fresh, tasty, and made with high-quality ingredients, particularly the bread.
Service Issues
Several reviews highlighted problems with order accuracy, slow service, and unprofessional staff behavior.
Cleanliness
While some customers noted the establishment was clean, others reported dirty tables and unsanitary conditions.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the decor and vibe, while others found it disrupted by odd occurrences.
Value for Money
Customers expressed mixed feelings about pricing, with some feeling the subs were worth the cost, while others found them expensive for the portion sizes.
DD
Darryl
Nov 10, 2025
2.0
Ordered take out, simple sub order, ham, cheese, with oil, mayo, onion, tomato and lettuce on plain bread, where's my lettuce??
Plus? Everything wasn't spread out, just stacked, like it was too much work to put the ingredients on the entire piece of bread, hugely disappointing. And? Not toasted as requested.
No more. Never again.
SM
Scott Moore
Nov 7, 2025
1.0
Food use to be good but this was the last time I go. The quality goes down, portion and prices go up and there's too many places to go for lunch to go here anymore. This was half of a $10.39 Philly cheese steak sub. Pathetic. They forgot the cheese and I'm just done with it all together.
AV
Amber Villella
Nov 3, 2025
1.0
Went on Monday night at 6:15 and we ordered 4 subs. 2 out of 4 subs were made completely wrong even after the cashier read the order back…twice.
DW
Dale Wittlief
Oct 31, 2025
5.0
Zane provided excellent customer service and saved a long term customer relationship. I purchased a sub and soup and was very disappointed in the quantity and quality of how the items were delivered to me. But Zane made it right by redoing the order.
EH
Emmett Hicks
Oct 19, 2025
5.0
Great food. Would be a five for the atmosphere but a strange person came in and did a photoshoot of her son. She made him wear a wig. Looked quite strange.
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in sub sandwiches, aiming to make the best sub sandwich you've ever had.
Where is DiBella's Subs located?
DiBella's Subs is located at 6970 Transit Road, Williamsville, NY 14221, USA.
What are the regular operating hours of DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Are there any special holiday hours for DiBella's Subs?
Yes, DiBella's Subs is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, they are open from 10:00 AM to 5:00 PM, and on December 31, 2025, from 10:00 AM to 7:00 PM. On January 1, 2026, they open at 11:00 AM and close at 9:00 PM.
How can I order from DiBella's Subs online?
You can place an order online by visiting https://order.dibellas.com/.
What social media platforms is DiBella's Subs active on?
DiBella's Subs is active on LinkedIn, TikTok, Facebook, and Instagram (@dibellassubs).
What nearby retail places can I visit close to DiBella's Subs?
Near DiBella's Subs, you can visit Metro Mattress Williamsville for home decor, and Big Lots for discount shopping.
Are there any nearby automotive services near DiBella's Subs?
Yes, nearby automotive services include Dave Smith Ford, Quick Lane, Mavis Discount Tire, and Scruggs Automotive for repairs, tire services, and car washes.
What nearby dining options are available besides DiBella's Subs?
Nearby dining options include Wendy's for burgers, Ted's Hot Dogs, Mighty Taco for Mexican food, Pita Gourmet for Mediterranean cuisine, and Chili's Grill & Bar.
Is there a convenient place near DiBella's Subs to pick up packages or send mail?
Yes, the UPS Access Point location near DiBella's Subs serves as a shipping center and courier service for package pick-up and mail.