Many customers praised the freshness and taste of the subs, particularly the bread, while others expressed disappointment in portion sizes and missing ingredients.
Service Issues
Several reviews highlighted problems with order accuracy and customer service, including wrong orders and unwelcoming staff.
Cleanliness
While some customers noted the cleanliness of the location, others reported dirty tables and unsanitary conditions.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the pleasant environment while others found it lacking due to disturbances or uncleanliness.
Value for Money
Customers had varying opinions on pricing, with some feeling the subs were worth the cost while others found them expensive for the quality received.
JK
John K.
5 days ago
1.0
This was an overall bad experience. Have had the food before and it was good, this time however the place was having issues. I walked in to pick up my order and every customer inside was upset. Wrong orders, meatball subs with no sauce, confusion galore. Ordered through Instacart, person behind the counter couldn’t find my order that I kept pointing to, but the name on the order said Uber so they didn’t think it was mine. Got the food home, order was messed up, wrong roll, no peppers or onions to be found. Over salted, yet under flavored, under filled rolls, and overpriced everything. Go to Wegmans to get a good sub.
JS
Jim Sobczynski
5 days ago
2.0
How does a sub place run out of bread?!?! My order was over 40 minutes late because there was no bread!!!
DJ
David Jay
5 days ago
5.0
Easy online ordering & pickup, not complicated like some restaurants
CP
Christine Pavon
Dec 28, 2025
5.0
Food is always fresh and good. When I used catering services for the office, it was great -- with good service, food and options. I also like the rewards program very much.
OS
Olivia Saunders
Dec 16, 2025
4.0
Delicious sub, fresh bun, clean location. A little bit of a misunderstanding while ordering but they handled it well and made it a pleasant experience. We will definitely be back!
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in sub sandwiches, aiming to make the best sub sandwich you've ever had.
Where is DiBella's Subs located?
DiBella's Subs is located at 6970 Transit Road, Williamsville, NY 14221, USA.
What are the regular operating hours of DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Are there any special holiday hours for DiBella's Subs?
Yes, DiBella's Subs is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, they are open from 10:00 AM to 5:00 PM, and on December 31, 2025, from 10:00 AM to 7:00 PM. On January 1, 2026, they open at 11:00 AM and close at 9:00 PM.
How can I order from DiBella's Subs online?
You can place an order online by visiting https://order.dibellas.com/.
What social media platforms is DiBella's Subs active on?
DiBella's Subs is active on LinkedIn, TikTok, Facebook, and Instagram (@dibellassubs).
What nearby retail places can I visit close to DiBella's Subs?
Near DiBella's Subs, you can visit Metro Mattress Williamsville for home decor, and Big Lots for discount shopping.
Are there any nearby automotive services near DiBella's Subs?
Yes, nearby automotive services include Dave Smith Ford, Quick Lane, Mavis Discount Tire, and Scruggs Automotive for repairs, tire services, and car washes.
What nearby dining options are available besides DiBella's Subs?
Nearby dining options include Wendy's for burgers, Ted's Hot Dogs, Mighty Taco for Mexican food, Pita Gourmet for Mediterranean cuisine, and Chili's Grill & Bar.
Is there a convenient place near DiBella's Subs to pick up packages or send mail?
Yes, the UPS Access Point location near DiBella's Subs serves as a shipping center and courier service for package pick-up and mail.