McDonald's

3.5
1295 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2972 New York Rt 11, Whitney Point, NY
13862, United States

Hours

Reviews

3.5
1,295 reviews
5 stars
425
4 stars
334
3 stars
251
2 stars
96
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness, others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with reports of cold, burnt, or poorly prepared items, alongside some positive mentions of fresh and hot food.

Cleanliness

Several reviews mention cleanliness issues, including dirty bathrooms and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Service Speed

Service speed varies widely, with some customers noting quick service while others report long wait times and understaffing.
  • CW
    Chuck Whigham
    Nov 9, 2025
    5.0
    I live in Whitney Point, New York and I try to support our local business. I stopped here to pickup a four shots of espresso with six creams and two sugars. My order was quickly processed and accurately prepared. I was in and out of the store in a timely manner. The team member that assisted me was friendly, courteous, professional, and happy to help. I will continue to stop here for coffee or espresso whenever I am going on a road trip or Ravelco Installation Excursion.
  • SS
    Shane Sloan
    Nov 1, 2025
    2.0
    The fries tasted freezerburnt. The girl who took the order seemed troubled and didn't listen.
  • AT
    Amira Taft
    Oct 10, 2025
    5.0
    I had a great experience with McDonald’s
  • PJ
    Patricia Jones
    Oct 7, 2025
    5.0
    I have found that this McDonald's has the nicest employees. They are always courteous and friendly and it is so nice to find this. The food is always hot and fresh. I enjoy stopping at this McDonald's while traveling through the Whitney Point area.
  • BS
    Bill S
    Oct 1, 2025
    5.0
    Coffee was good, not burned

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in Whitney Point?

The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to midnight, and Thursday to Saturday from 5:00 AM to 1:00 AM.

Can I order McDonald's food for delivery near Whitney Point?

Yes, delivery is available daily from 7:00 AM to 10:00 PM through McDonald's online delivery service.