McDonald's

3.9
716 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
856 Hempstead Avenue, West Hempstead, NY
11552, United States

Hours

Reviews

3.9
716 reviews
5 stars
321
4 stars
169
3 stars
112
2 stars
44
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, particularly in the drive-thru.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were described as rude or dismissive.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items, alongside some positive remarks about freshness.

Cleanliness

The restaurant was generally noted as clean, although some customers reported unsanitary conditions.

Drive-Thru Experience

The drive-thru service was often praised for speed, but there were also complaints about communication issues and order accuracy.
  • YA
    Yenifer Alvarez
    Nov 7, 2025
    5.0
    Me parece un sitio tranquilo a cualquier hora. La atención es rápida y el personal es súper atento, sin problema te llevan tu pedido a la mesa. Tiene algo muy importante es que el equipo de trabajo te atiende en español no en inglés.
  • JB
    john balgobin
    Nov 4, 2025
    1.0
    Around 10:00pm last night in the drive through the drive thru attendant proceeded to make a racist remark assuming that I was of Muslim religion when in fact I am a Christian born man. I asked the drive thru attendant to repeat what he said and then he then proceeds to follow protocol. Just thought I should let you know before you go here
  • SD
    Sharnali Debnath
    Nov 3, 2025
    3.0
    Always rely on them to forget something in your drive through order lol
  • GA
    Greg Ahern
    Oct 16, 2025
    3.0
    It's McDonald's.
  • JB
    J Bahr
    Oct 4, 2025
    3.0
    Went up this Mc Donalds apparently I had problems with my McDonald's app, and I asked the staff for help, there was one in a black shirt apparently didn't understand what I was explaining to her and caught an attitude but the other staff young lady was very professional and understanding went out of her way to help and was not judgemental unlike the the female with the Blck shirt, anyways didn't get resolved so I finally contacted Mc Donalds but unfortunately ran into a dead end, so I took out the app...and just will order less then before.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 856 Hempstead Avenue, West Hempstead, NY?

The McDonald's at 856 Hempstead Avenue is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Thursday from 6:00 AM to 1:00 AM, Friday from 6:00 AM to 3:59 AM, Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 1:00 AM.