McDonald's

Reviews

• DD

  DJ

  1 day ago
  3.0
  It'd be nice if they acknowledged people standing at the counter instead ignoring them. A simple "we'll be right with you" goes a long way
• VV

  Victor Velasquez

  3 days ago
  1.0
  I went inside on Friday 11-21-25 and the drive through was busy and there were 4 customers waiting on there orders and one man waiting to order. I stood behind the man waiting to order and I don't know how long he was waiting but after the 10 minutes I was there he left. I waited and at No time did anyone acknowledge my presence. I looked on as they continued to ignore me with the person in charge calling out orders and yet No one acknowledge me. I waited and waited ordered from the kiosk which didn't print my receipt. I know it was busy especially on a Friday evening but for No one to attempt any communication is awful. If there is one thing I know as a retired Marine is time management. A simple "Sir someone will be with you" would of been acceptable to me but being totally ignored is not acceptable.
• AA

  Arek Arekey

  Nov 15, 2025
  2.0
  I really want to like this place, but they constantly mess things up... this time was forgetting food, and door dash stickering my bags closed, both inside bags (3 fries in one, nuggets and sandwiches in the other) and the outside bags. i get making mistakes, but every time they forget something. one time they took my order in drive thru. by the time I got to the window, they had lost my order. I was told it be a 20 minute wait. on top of the half hour I waited in the line.
• LM

  Lin Marie

  Oct 18, 2025
  1.0
  Terrible experience. Ordered breakfast using mobile app at 10:24am. Proceeded to the speaker and order board, sat and waited for at least five minutes, no one said anything through the speaker or acknowledge that we were there whatsoever, I saw the car at the next soeaker over pull up, so I thought maybe there was something wrong with the speaker we were at so I followed them up to the money window to tell them my order number there. Right away the woman opens the window snidely saying “we don’t have your order”. I said I have my order number and confirmation from the app that shows that I placed my order. She said “well you didn’t Wait for me to speak to you at the order microphone,” I said that we were sitting there for five minutes and no one said anything, she then said that well we are very busy up here so you needed to wait, I said I just drove up here after the car next to me just so I can let you know that I had a mobile order since no one was saying anything at the original order speaker, she said “well that’s not my fault, you’re gonna have to go back around the building and speak to me through the microphone,” I said well it’s not my fault either that you never acknowledged us so I drove up here, she proceeded to slam the Window closed And turned her back towards me for several minutes. She opened the window again, saying that it wasn’t her problem that I didn’t wait at the speaker, I said well it’s not our problem either, I just spent over $40 on food and now you’re telling me that I have to go get back in line in order to get it what I’ve already ordered and paid for. She then slammed the window shut again, then she was standing in there arguing with a manager for a few minutes and eventually the manager finally opened the window. I explained what happened, so then she proceeded to say well I’m sorry, but it’s after 10:30am and all of the breakfast food has been thrown away. I said well what about my $40 she said well you can ask for a refund on the app. And that was it. Nowhere on the app did I see where to get the refund so I had to Google it to find out where to search on the app to put in for the refund, I finally was able to do it thankfully. I have never had such a lousy experience at a McDonald’s or any other drive-through in my life. Usually, they are pleasant and kind, but this woman was just bitter from the start. Here’s some advice, If you are so backed up that you don’t have time to speak to the people waiting at the speaker, the least you can do is ACKNOWLEDGE THE CUSTOMER! Simply greet them with a quick “good morning, we will be right with you.” That way the customer doesn’t have to sit there wondering what is going on. Also, if 10:24am is too late to place a breakfast order, that should be stated on the app and the order should not be accepted.
• JS

  Josh Sweeney

  Oct 15, 2025
  2.0
  Was in the area, (10/15 around 1pm) decided to grab lunch here. Had 2 people in front of me in the drive thru. After i paid at the first window i sat there in the same spot for 10 minutes maybe more. Figured there must of been a lot of people inside or something. Finally get to the pick up window and they had my food ready to go. Fries were cold, nuggets were cold, sandwich was half unwrapped in the bag. I mean if anyone there is reading this why wouldnt you use the second pickup window for the person whos food you were waiting on and keep the line moving so the rest of us didnt have to eat cold french fries and nuggets? I get it, stuff happens but it was pretty obvious that my food was sitting there marinating in the bag for a little while.

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