McDonald's

Reviews

• PP

  Popo Poe

  Nov 14, 2025
  2.0
  food is great but every time i order they have to forget something one time my 40 piece nugget was missing and today i order 2 orders happy meal there’s no toys in there they need to focus on their work
• AO

  Ashley Owen

  Nov 9, 2025
  1.0
  Absolutely unacceptable service. We were over charged on our order and we asked for a receipt and one was not provided to us. We notified the clerk we were over charged and we would like to speak to the manager , the manager told the clerk… “i am not going over there to help them”……
• JM

  Jeff Miller

  Nov 1, 2025
  1.0
  25 min in line before I even put order in. 20 more min until I get food. Place is a complete dumpster fire. Mohawk st utica is better at this point. Maybe the owner should come down and see the line to the road and little teenage girls laughing and playing that are supposed to be working the window. I won't spend another dime here. What a joke. Used to be the best McDonald's around. What a shame. You could go across the street and order a pizza from tonys and get it faster. Don't waste your time or money.
• AM

  Amanda Mclean

  Nov 1, 2025
  1.0
  I’d give this location zero stars if i could. This McDonalds should be shut down. Always a horrible experience. Tonight, they are short staff so I waited almost an hour for disgusting cold food and missing half my order!! So many others were complaining too. Employees are goofing around laughing. I will be calling Corporate. Shut it down!!!
• JJ

  John Parry Jr

  Oct 23, 2025
  1.0
  Something has happened at this McDonalds in the last year or so. Either management changed or has given up. I have been going here for 20 plus years and used to work there when I was younger. Never have I ever had to wait more than 10 minutes in the drive thru but in the last month I have been stuck in the drive thru line for 30 minutes and one time 45 minutes because the line simply wasn't moving. This last time I ordered my food on the app. After 5 minutes I got to the speaker and then sat there for 25 minutes... I couldn't get out because of the curb. Finally when it moved so I could get out, I just left. It is sad to see this McDonalds go downhill like this.

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