Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude staff and poor customer service experiences, including issues with order accuracy and responsiveness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over having to correct their orders multiple times.
Food Quality
Mixed feedback on food quality; while some praised fresh fries, others received cold or poorly prepared items.
Cleanliness
Some reviews highlighted the cleanliness of the restaurant, while others noted unsanitary conditions and issues with the bathrooms.
Speed of Service
Customers experienced slow service, particularly during busy times, contradicting the expectation of fast food.
SM
Schy Mark
3 days ago
1.0
Drive thru sucks
Always shorts me something
PP
Patricia Delehanty (Patty)
Oct 18, 2025
1.0
Horrible worker at drive thru this evening. Had to watch a worker give my food to the car next to me and rummage thru it til they realized it wasn't theirs...then brings it to me. No receipt given at time of payment. Asked rude girl for it and she threw receipts from trash at me. Filing formal complaint tomorrow.
KL
Kenny Lucas
Sep 27, 2025
5.0
Like all other McDonalds
DJ
Dustin Jessen
Sep 24, 2025
2.0
Upon my 6:03am arrival all exterior lights were off, and I mean ALL! If I hadn't known better I would've assumed they were closed. My order # 305 6:03am Tuesday September 23rd consisted of, amongst other things, one Luke warm hash brown and one watered down Med. OJ. (Ironically the other HB was fresh. HOT & CRISPY, [thankfully atleast one was correct.]) To make matters worse, the opening supervisor knowingly handed me the sub par OJ. M,W,F when the nice lady Supervisor opens, everything is ALWAYS correct.
DS
Dakota Staten
Aug 25, 2025
1.0
servers are rude, took 45 minutes to get food and overall just horrible.