McDonald's

3.7
1414 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1178 Route 9, Wappingers Falls, NY
12590, United States

Hours

Reviews

3.7
1,414 reviews
5 stars
551
4 stars
350
3 stars
230
2 stars
109
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about undercooked items and food that tasted freezer burnt.

Cleanliness

The restaurant was generally noted as clean, with some customers appreciating the cleanliness of the dining area.

Staff Attitude

While some customers praised friendly and helpful staff, others experienced rudeness and lack of professionalism from employees.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders.
  • DU
    Donald Ulrich
    Nov 8, 2025
    1.0
    The drive through is literal rage bait. Two speakers and chaos.
  • DS
    Dr Tamal Saha
    Oct 13, 2025
    1.0
    I have been going and having foods from McDonald’s in their outlet for the last 7 years but I am very sorry to say their services getting worse day by day .most of the stuff they don’t know how to communicate neither they are taking order on time and neither they understand what I am trying to order .today I ordered one medium size hot caramel mouche but while ordering their were taking in Spanish and when I was asking three of them came one after one but no one able understand neither speak properly and when they delivered the order it was not that good and when I had I had stomachache .I am totally disappointed and my dollars has gone .even their new gaming things to get win after applying a secret code that also not properly understand neither explained by Macdonalds employees cause they have no idea about this and I had this problem in their different location .
  • JJ
    jelly000
    Sep 21, 2025
    5.0
    Workers are super sweet, food was delicious, fresh, the area was clean and my food came out in a fashionably fast manner!
  • RL
    Randy Lockwood
    Sep 9, 2025
    4.0
    Great service
  • ST
    Stuart Taft
    Aug 21, 2025
    5.0
    Open 24 hours, what more could I ask for.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Wappingers Falls, NY?

McDonald's in Wappingers Falls is open 24 hours every day of the week.

Does McDonald's offer delivery and pickup services?

Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.