Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Feedback highlighted inconsistent service, with some employees being friendly while others displayed rudeness and poor communication.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including undercooked items and poor taste.
Cleanliness
The location was generally noted as clean, but some customers reported unsanitary conditions.
Speed of Service
While some customers experienced fast service, others reported long wait times and delays in receiving their orders.
MF
Marilyn Figueroa
Jan 1, 2026
1.0
I haven’t gone here in a long time and ordered a simple mcChicken with 4pc nuggets and small fries… I get home and open my mcChicken and see a slimy substance on one side of the sandwich where the mayo is placed! I noticed it’s different than mayo because it’s only one side where the slime sticks to the patty and becomes stringy. Did NOT eat it and glad I looked first! Won’t be going back. Check your food before you take a bite.
KB
kemo bouss
Jan 1, 2026
1.0
I recently visited McDonald's in Wappingers Falls NY and was appalled by the terrible service. After placing an online order driver thru pickup, I arrived to find that it wasn't ready. The staff asked me to pull forward out of drive-thru lane and park in a waiting spot, and when I asked about the delay, they became defensive and spoke to me with attitude. I requested to speak with the manager, but shift manager was unhelpful and dismissive, telling me that maybe I shouldn't have ordered a double quarter pounder if I'm not patient. Her response was unacceptable, and I will not be returning to this location.
Following up with my complaint, it has come to my attention that shift manager provided false information regarding her name.
TL
Thierry Lachance
Dec 29, 2025
3.0
Ces du mc do
NS
nishan singh
Dec 27, 2025
1.0
My son order chicken nuggets and fries for to go order and get home and see there like almost no fries in the fries box
JJ
J
Dec 2, 2025
1.0
If your closings your Lobby before time on the door, then you need to change the hours on the door