Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,457 reviews
5 stars
400
4 stars
270
3 stars
245
2 stars
143
1 star
399
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Food Quality
Many reviews mentioned receiving cold or undercooked food, with several instances of incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and trash overflowing in play areas.
Customer Service
Numerous customers experienced rude or unhelpful staff, contributing to overall dissatisfaction.
Management Issues
Reviews indicated poor management and staffing, leading to operational inefficiencies and a lack of accountability.
- BBBrendan BarrettNov 16, 20251.0This place is the absolute worst. They have you move to a parking spot than take 25 minutes to bring you your food and then it's lukewarm.What were you waiting for in the first place!
- G1GlitterFactory 1Nov 11, 20255.0Great service. Friendly and professional at the register. The whole team was communicating well. Drive thru was busy. My order came out quickly. Everything was hot and fries were fresh, the best that way. Chocolate shakes from McDonald's are great too.
- CCClaire CornishNov 1, 20251.0If I could give this place zero stars I would. I waited for over 30 minutes for a simple order. I had to ask multiple times where my food was, and still did not receive it. They eventually told me they didn’t even have my order. No apology was given, nor any effort to make it up to me for waiting for so long. Do not go to this McDonalds. I would like a refund or some sort of compensation for that RIDICULOUS service.
- LWLindsay WiseOct 29, 20251.0I tried this place 3 times, everytime my daughter and I went there for dinner thru the drive thru was a horrible experience. Waiting for 30 plus min in drive thru each time we went. Food was cold our first visit and had a 30 min wait time. Second visit was a long wait and we didn't get one of our monopoly pieces with our 20 nugget purchase and I had to go in because they forgot to give me my daughters smoothie. The third time we waited a hour. Waited for about 20 mins to order from the line in the drive thru then We sat at the drive thru window waiting for someone to open the window to take our money for our order for at least 5 mins. Then after they opened the window the lady apologized and gave us our drinks. And we waited another 10 min for them to tell us to pull forward and then waited another 10 mins or so for them to bring out our food. There was no napkins no sauces for the nuggets and didn't realize they gave us a extra burger instead of the apple slices I asked for, for my daughter.
- ABAmanda BaileyOct 26, 20251.0Visited this McDonald's on the Parkway on 10/26. Arrived at 7 pm and waited until 7:30 for 2 large combos and a $5 meal deal. The guy who was supposed to be up front was busy working on the frappe machine despite there being several orders piling up for the lobby. One woman waiting with us was only waiting for 2 cookies, and another couple waited longer than we did just for 2 medium fries. This location is always slow, inefficient, your food is cold by the time you get it, and nobody ever cleans the lobby. They only worry about door dash orders and never pay attention to the lobby or anybody waiting. Take the time to go to any location except for this one. They don't have a clue what they are doing.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3136 Vestal Pky E, Vestal, NY?
The McDonald's is open daily from 6:00 AM to 11:00 PM for regular dining.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:00 AM until midnight (12:00 AM).
Can I order McDonald's delivery online for this location?
Yes, you can order delivery online through https://mcdonalds.order.online/business/-5579 with same-day and no-contact delivery options available.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and delivery through apps?
Yes, you can use the McDonald's mobile app available on iOS and Android to order food and access McDelivery.
Is there a drive-thru facility available at the Vestal McDonald's?
Yes, this McDonald's location has a drive-thru service available.
What are some nearby places to visit around the McDonald's in Vestal?
Nearby places include Boot Barn (a shoe store), Outback Steakhouse (restaurant and bar), Bed Bath & Beyond (department store), and Target Store Binghamton-Vestal (department and grocery store).
How can I use nearby Starbucks when visiting McDonald's on Vestal Pkwy?
You can grab your favorite coffee or a quick snack at Starbucks located nearby before or after enjoying a meal at McDonald's.
Are there other fast food options near McDonald's on Vestal Parkway?
Yes, Arby's and Pizza Hut Express are nearby fast food restaurants where you can try different menu options.
What additional services are available at the McDonald's Vestal location?
This McDonald's offers services including free WiFi, mobile offers, gift cards, mobile ordering, McDelivery, and a drive-thru.