McDonald's

Reviews

• JP

  Jennifer Proutey

  1 day ago
  1.0
  Tonight we went through drive through at the Vestal Ny location. There was nobody else in line. We still had to wait before someone took our order. After paying for our order we were asked to pull up to the yellow line. We waited over 20min for our food. A member of my family went inside to check on our order. He went inside and our food was ready to go and sitting on the counter. By the time we received our food, it was cold. McDonald’s employee didn’t even seem to be fazed by this. No sorry no nothing.
• AC

  aisha charles

  1 day ago
  1.0
  Haven't been to this specific McD in a while. Drive thru was long so I went inside. Let's say wrong choice they were only focused on drive thru customers. It was only 2 of us inside at first not sure how long the women was there before me but I personally waited 15min for 2 mcgriddles I had to ask about my order which the guy worker said were doing our best but how can you when your only focused on your drive thru? I got home he didnt even give me the right sandwiches and my egg looked green so yea waste of money and time. I didnt even bother to go back and complain or get my money back it wasn't worth it. But yea I'll pass on you McD in Vestal NY from now on
• TN

  Taron Newton

  2 days ago
  1.0
  McDonald’s in Vestal, NY. I always order through the app and always have to wait 20-40 minutes for my food no matter if it’s drive thru or curb side. Today my son and I only wanted drinks. I wasn’t about to wait 20+ minutes for a drink so I sent him inside where there was only one other person waiting at the register. He was in there about 15 minutes and came out empty handed. He said there were only three people working. One came to the register, waited on the person in front of him, then went to the back and didn’t return. He got sick of waiting so he came out. What happened to fast food? McDonald’s used to have enough staff to keep people moving. Now they only have a couple of over worked employees trying to serve dozens of people. Stop being cheap and put more people on each shift! This is EVERY time I attempt to go to this McDonald’s. It’s not a one time thing. I’m officially done with this McDonald’s if they can’t get their crap together and hire more employees. This is not fair to staff or customers.
• TT

  Theo

  Jan 3, 2026
  2.0
  It was incredibly dirty. There were dirty recipes on the floor, a leftover drink sitting by the machine, and overall trashy. Now, service? The only person doing it was one guy who looked stressed and sweaty. The other girls (approximately 3,) laughed so loudly you could hear it from outside. The man was the only one who was doing anything and apologized to us when we didn't get our drinks. They were also out of a lot of their drink options. And the fries? Some were hollow and crispy and point blank cold. Overall, I feel bad for the guy who had to deal with those unproductive ladies on shift.
• ND

  n D

  Dec 31, 2025
  1.0
  food was burned, sent o it back 3x asked for a refund, the place was filthy an the mens room was disgusting, we will not go back there!

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