Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, particularly in the drive-thru, with some experiencing waits of up to 40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers noting unprofessional behavior from certain staff members.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty conditions and poorly maintained facilities.
Food Quality
Opinions on food quality varied, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
AS
Angela Sirianni-Lucey
Dec 30, 2025
1.0
I've never waited longer for "fast food" almost 40 minutes and nobody cares. Go inside nobody waits on you, try the drive thru which is stacked up to the road, or call and nobody answers... don't waste your time! And don't use the mobile app if you're not able to wait that long, because then they have your money and your food... and you go back to work hungry
JJ
Joe
Nov 14, 2025
4.0
I understand people complaining about the wait, but I'd be willing to bet no other McDonald's is the tri lakes gives you your food as hot as this one does. I'm alright with waiting if the food taste fresh and hot. Best McDonald's in the tri lakes.
KZ
Kelly Zieber
Oct 31, 2025
2.0
Clean bathroom is about all I can say.
ES
Edwin Reyes Sr
Sep 10, 2025
4.0
Mc Donald's by the lake. Lol careful of the birds. They're rats with wings lol. Hold on to ya hat in case it's a little to breezy
JS
Jackie Skelling
Aug 24, 2025
1.0
I'm assuming it's new management because the past few months this place has been horrible. Wait in line for a good 15 mins. Inside they look at you and make you wait. You ALWAYS have to pull up further to wait for food. Items are never correct. The adults are the worst. The hardest workers in there are the kids. One lady can't even take a order.