Business Details
About
Mexican Restaurant
Chipotle Poughkeepsie Hudson Heritage is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Chipotle Mexican Grill
15-55 Winslow Gate Rd, Town of Poughkeepsie, NY
12601, United States
Hours
Reviews
2.3
405 reviews
5 stars
82
4 stars
39
3 stars
20
2 stars
31
1 star
233
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty dining areas, overflowing trash, and unsanitary conditions.
Service Quality
Customers frequently complained about rude and inattentive staff, long wait times, and poor customer service experiences.
Food Quality
Many reviews noted issues with food quality, including undercooked rice, small portion sizes, and missing items from orders.
Management Issues
Several customers expressed concerns about poor management and organization, leading to frequent stock shortages and overall dissatisfaction.
Customer Experience
Overall, the dining experience was marred by a combination of poor service, cleanliness issues, and food quality, leading to a negative perception of the location.
- RSRosemarie ScarpittaNov 15, 20251.0Food was to salty . Dropped salt in all the food couldn’t even eat . No law enforcement discount and worker did not give me my points for 110.00 I spent .
- APAhmad PashaNov 1, 20251.0Waiting for 45 mins for your food. Not worth it. Honestly I didn't even get my food and left .. waste of money, waste of time. . . They didn't even reimburse me . I was told apply online to get a refund. Cannot be more pathetic
- CRCrunch RustOct 30, 20251.0I have had awful experiences here nearly every time I've been! Shame to see what Chipotle has become, especially this location. There are a lot of local businesses in the area that sell amazing mexican food with bigger portions, support local and don't go here!
- SSsteveOct 16, 20251.0Walked in tonight about 902pm, 10/16, was at the counter for about 4 minutes no one acknowledged me, the girl working in the front walked away without saying anything. I decided to leave, then someone says we will be right with you. I said no thanks, there were not many products left on the line, all empty. Garbage overflowing, place is poorly run, will not return here again. Customer service is non existent, you should take a look at the management team running this place, it's very poorly run.
- JUJuan UrquiaOct 14, 20253.0The only concern about Chipotle is the restaurant environment as far as clean place. Apparently all the Chipotle needs a good QA to bring the cleaningness of the place to better standards. Other than that very good service and friendly staff.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Town of Poughkeepsie serve?
Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 15-55 Winslow Gate Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I order food from Chipotle in Poughkeepsie?
You can order food online via the Chipotle app or on their website at https://order.chipotle.com/.
Does Chipotle Poughkeepsie have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Where is Chipotle Mexican Grill located in Town of Poughkeepsie?
Chipotle is located at 15-55 Winslow Gate Rd, Unit 2, Dutchess, Town of Poughkeepsie, NY 12601, USA.
Is there a Starbucks near Chipotle Mexican Grill in Poughkeepsie?
Yes, Starbucks is nearby and can be a great spot for coffee before or after your meal at Chipotle.
What grocery stores are close to Chipotle in the Poughkeepsie area?
ShopRite of North Rd & Winslow Gate Rd and Shop-Rite supermarkets are close by, convenient for grocery shopping before or after dining at Chipotle.
Are there any nearby pharmacies around Chipotle Poughkeepsie?
Yes, CVS Pharmacy is located nearby, offering pharmacy and beauty supplies that customers can visit alongside Chipotle.
What other dining options are near Chipotle Mexican Grill in Poughkeepsie?
Nearby dining options include Ichiddo Ramen for Japanese cuisine, Wingstop for chicken wings, Jersey Mike's Subs for sandwiches, Burger King and McDonald's for fast food, and Moonrise Bagels for bakery items.
How can I contact Chipotle Mexican Grill Poughkeepsie for inquiries?
You can contact them via phone at +1 845-224-3468 or by email at NY.3658.PoughkeepHud@chipotle.com.