Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor customer service experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.
Service Speed
Feedback was mixed regarding service speed, with some praising fast service while others experienced long waits.
Mobile Orders
Several customers expressed dissatisfaction with mobile order handling, citing issues with order accuracy and service.
RB
Ryan Buskirk
1 day ago
4.0
This MacDonalds is well run and clean.
BB
Beep Boop
Dec 24, 2025
1.0
Imagine making people go through the drive thru 2 separate times because they’re with their friend and they both have separate mobile order codes. NEVER IN MY LIFE, has a McDonald’s made me go through the drive through 2 separate times for something like that. These workers are weird and rude and it’s specialty the female ones that are more rude.
TL
This Is LG
Dec 10, 2025
4.0
The staff went above and beyond
MM
Matthew Milanesi
Dec 3, 2025
2.0
I order the same thing at every McDonald’s on the rare occasion I go. “Number 3, medium with a coke” is exactly what I say every time, I was only charged for the sandwich not the meal. I was willing to pay the difference when I got to the next window and was nice about it but was then told “you ordered it wrong” no wonder they have under 4 stars. Oh and the fries were cold when I finally got them.
HB
Heather Bernstein
Nov 30, 2025
1.0
The people that work at McDonald’s are very rude they have a bad attitude they said we can one onder when I paid with my card and the other person pay with her card and give her some one else onder she kept telling them that not my name
What are the regular operating hours for McDonald's at 600 Marble Ave, Thornwood?
McDonald's in Thornwood is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I get McDonald's delivered from this location and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM, with extended delivery until 12:30 AM on Fridays and Saturdays.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and app-based services?
Yes, you can order through the McDonald's App available on iOS and Android, and they offer mobile ordering, mobile offers, and McDelivery services.
What services are available at McDonald's in Thornwood?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Is there a nearby fitness center where I can work out before or after visiting McDonald's?
Yes, Kathy Joyce Fitness and NJOY Dance & Fitness gyms are nearby for your workout needs.
What nearby dining options are there besides McDonald's?
Nearby restaurants include Arthur Avenue for pizza and American cuisine, Gyro World for Mediterranean food, and Sal's Pizza & Pasta for Italian dishes.
Are there any nearby banks or financial services close to McDonald's?
Yes, Tompkins Community Bank, TD Bank, and Edward Jones Financial Advisors are all located nearby.
How can nearby places like the Thornwood Cleaners or Pro Automotive help when visiting McDonald's?
You can combine errands by visiting Thornwood Cleaners for laundry or Pro Automotive for vehicle service conveniently close to McDonald's.