McDonald's

3.9
1188 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 Marble Ave, Thornwood, NY
10594, United States

Hours

Reviews

3.9
1,188 reviews
5 stars
546
4 stars
267
3 stars
178
2 stars
63
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including wrong orders, rude staff, and long wait times.

Cleanliness

Some reviews praised the cleanliness of the restaurant, particularly the dining area and restrooms.

Food Quality

Mixed feedback on food quality, with some customers noting cold or poorly prepared items, while others found the food acceptable.

Drive-Thru Experience

The drive-thru was noted for being fast by some, but others experienced significant delays and issues with order accuracy.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior from staff and lack of basic services like drink refills.
  • LR
    Luis Reyes
    Nov 16, 2025
    1.0
    This place stay messing up mobile orders, then they give you this clueless look when you tell them
  • TG
    TED GEE
    Nov 2, 2025
    5.0
    Nice staff. Clean facility.
  • BF
    Bill Feldman
    Oct 16, 2025
    1.0
    Infested with fruit flies...ceilings walls in flight
  • JO
    John Odonnell
    Oct 3, 2025
    5.0
    It’s a nice location to sit and have a meal in the morning.
  • JA
    Jason Anderson
    Oct 1, 2025
    2.0
    I opted to go inside one night as opposed to the drivethrough which can sometimes take 10-15 minutes or more at this location. Stood at the counter for awhile until someone finally came by and I asked if I could place an order. They kept moving on and told me to use the automated kiosk. Proceeded to do that until I got to the payment section which doesn't have a cash option. Waited again at the counter, same employee walked past and I again asked if I could place an order here instead of the kiosk. "Sir, I told you before that you need to use the kiosk" "How do you use the kiosk and pay with cash?" Stared at me for a few seconds before punching in my order. All that so I could be charged $16.50 for 2 McDoubles, a McChicken and a Sweet Tea that used to be on the dollar menu and come out to less than $10 not too long ago. Experience like this reminds me why I don't bother with McDonalds anymore. Rather spend that much money somewhere else on much better food.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 600 Marble Ave, Thornwood?

McDonald's in Thornwood is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Fridays and Saturdays.