McDonald's

3.9
1196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 Marble Ave, Thornwood, NY
10594, United States

Hours

Reviews

3.9
1,196 reviews
5 stars
549
4 stars
269
3 stars
178
2 stars
64
1 star
136

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, with several instances of poor customer service experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.

Service Speed

Feedback was mixed regarding service speed, with some praising fast service while others experienced long waits.

Mobile Orders

Several customers expressed dissatisfaction with mobile order handling, citing issues with order accuracy and service.
  • RB
    Ryan Buskirk
    1 day ago
    4.0
    This MacDonalds is well run and clean.
  • BB
    Beep Boop
    Dec 24, 2025
    1.0
    Imagine making people go through the drive thru 2 separate times because they’re with their friend and they both have separate mobile order codes. NEVER IN MY LIFE, has a McDonald’s made me go through the drive through 2 separate times for something like that. These workers are weird and rude and it’s specialty the female ones that are more rude.
  • TL
    This Is LG
    Dec 10, 2025
    4.0
    The staff went above and beyond
  • MM
    Matthew Milanesi
    Dec 3, 2025
    2.0
    I order the same thing at every McDonald’s on the rare occasion I go. “Number 3, medium with a coke” is exactly what I say every time, I was only charged for the sandwich not the meal. I was willing to pay the difference when I got to the next window and was nice about it but was then told “you ordered it wrong” no wonder they have under 4 stars. Oh and the fries were cold when I finally got them.
  • HB
    Heather Bernstein
    Nov 30, 2025
    1.0
    The people that work at McDonald’s are very rude they have a bad attitude they said we can one onder when I paid with my card and the other person pay with her card and give her some one else onder she kept telling them that not my name

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 600 Marble Ave, Thornwood?

McDonald's in Thornwood is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Fridays and Saturdays.