Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including wrong orders, rude staff, and long wait times.
Cleanliness
Some reviews praised the cleanliness of the restaurant, particularly the dining area and restrooms.
Food Quality
Mixed feedback on food quality, with some customers noting cold or poorly prepared items, while others found the food acceptable.
Drive-Thru Experience
The drive-thru was noted for being fast by some, but others experienced significant delays and issues with order accuracy.
Customer Experience
Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior from staff and lack of basic services like drink refills.
LR
Luis Reyes
Nov 16, 2025
1.0
This place stay messing up mobile orders, then they give you this clueless look when you tell them
TG
TED GEE
Nov 2, 2025
5.0
Nice staff. Clean facility.
BF
Bill Feldman
Oct 16, 2025
1.0
Infested with fruit flies...ceilings walls in flight
JO
John Odonnell
Oct 3, 2025
5.0
It’s a nice location to sit and have a meal in the morning.
JA
Jason Anderson
Oct 1, 2025
2.0
I opted to go inside one night as opposed to the drivethrough which can sometimes take 10-15 minutes or more at this location. Stood at the counter for awhile until someone finally came by and I asked if I could place an order. They kept moving on and told me to use the automated kiosk.
Proceeded to do that until I got to the payment section which doesn't have a cash option. Waited again at the counter, same employee walked past and I again asked if I could place an order here instead of the kiosk.
"Sir, I told you before that you need to use the kiosk"
"How do you use the kiosk and pay with cash?"
Stared at me for a few seconds before punching in my order. All that so I could be charged $16.50 for 2 McDoubles, a McChicken and a Sweet Tea that used to be on the dollar menu and come out to less than $10 not too long ago.
Experience like this reminds me why I don't bother with McDonalds anymore. Rather spend that much money somewhere else on much better food.
What are the regular operating hours for McDonald's at 600 Marble Ave, Thornwood?
McDonald's in Thornwood is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday to Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I get McDonald's delivered from this location and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM, with extended delivery until 12:30 AM on Fridays and Saturdays.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and app-based services?
Yes, you can order through the McDonald's App available on iOS and Android, and they offer mobile ordering, mobile offers, and McDelivery services.
What services are available at McDonald's in Thornwood?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Is there a nearby fitness center where I can work out before or after visiting McDonald's?
Yes, Kathy Joyce Fitness and NJOY Dance & Fitness gyms are nearby for your workout needs.
What nearby dining options are there besides McDonald's?
Nearby restaurants include Arthur Avenue for pizza and American cuisine, Gyro World for Mediterranean food, and Sal's Pizza & Pasta for Italian dishes.
Are there any nearby banks or financial services close to McDonald's?
Yes, Tompkins Community Bank, TD Bank, and Edward Jones Financial Advisors are all located nearby.
How can nearby places like the Thornwood Cleaners or Pro Automotive help when visiting McDonald's?
You can combine errands by visiting Thornwood Cleaners for laundry or Pro Automotive for vehicle service conveniently close to McDonald's.