McDonald's

3.8
976 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2324 Nesconset, Stony Brook, NY
11790, United States

Hours

Reviews

3.8
976 reviews
5 stars
450
4 stars
223
3 stars
132
2 stars
44
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, particularly sauces.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the food while others described it as subpar or poorly prepared.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for having a careless or rude attitude.
  • CC
    Christopha
    Nov 7, 2025
    3.0
    I asked for lemon in ice tea said it wasnt on order. It was i saw on screen besides never received it. Oops
  • JJ
    John
    Oct 29, 2025
    4.0
    Food is okay. Just fast food. Needed something to eat was the first place.
  • SR
    Selena Rodriguez
    Oct 26, 2025
    1.0
    Ive ordered twice in the past 3 weeks from this location since it was on my way home. The first time I got a quarter pounder with cheese. When I got home, that was one of the most pitiful and unappetizing burger Ive ever seen. The patty was burned, dry, and as thin (probably thinner) than a kids meal hamburger. Went back, showed them. Had gotten attitude by the staff, and recieved another one that looked practically the same. (I have no options to add the photos to this review). And the person who was at the window, handed me my mobile order receipt, and closed the window and walked away. Didn't even give me a second to tell him I had also placed an order with the mobile order. I had also asked for ketchup packets when I ordered at the speaker. Not a single one was in my bag. Tonight, my sister put in a mobile order and I ordered just fries and a 20 piece nugget. I put in for the new buffalo ranch sauce, and 2 creamy chili sauces. I recieved not one single sauce. Its 20 piece chicken nuggets. How do you not include any sauce? And again, another employee hands me my order (this time) told me to have a goodnight. Then closed the window and walked away. I still saw him. He was not doing anything. Waited a good minute before he came back and asked if I had the mobile order. I could understand if he was doing something, but he walked away and didnt even give me the change to ask for anything. Ive worked in fast food. I was a manager for 3 years. I know things happen and mistakes can be made. But this was 2 completely separate visits in a row. Im tired from work, and I dont want to have to get in my car and drive back and all the way home. All I know from this location is the staff does not care what they are serving or how they serve it, and they would rather pretend you are not there after they are done "dealing" with you.
  • LL
    likky
    Oct 20, 2025
    1.0
    service was bad. i went in with 3 other people and it took 20 minutes for the first order to come in while other peoples orders (who came after us) were made immediately. the rest of the orders came in 30 minutes later but only after we went up 3 times to ask about it. not only that but the fries and nuggets were cold. we saw them messing around back there a few times idk man it didnt seem too busy either
  • AC
    Avery Carbonell
    Oct 2, 2025
    4.0
    We were on our way home but my wife had to use the loo so we decided to pop in. The establishment looked clean and I ended up ordering on the kiosk. After I paid for my order no receipt came out but the staff was kind enough to ask if we were being helped while waiting for our orders. We got our order fairly quick and started driving home. I was eating in the car and to my dismay they had forgotten 2 out of 3 of the sauces I requested! I understand the possibility of human error but I ordered 3 different sauces and wanted to experience the gold sauce, oh well. The spicy deluxe mccrispy was decent, offered some noticeable spice but smelled and tasted banana like. Overall good service but I don't frequent at McDonald's. 3.8 stars 🤩

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Stony Brook, NY?

The regular dining hours are from 7:00 AM to 9:00 PM every day.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.