McDonald's

3.3
843 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3700 State St, Schenectady, NY
12304, United States

Hours

Reviews

3.3
843 reviews
5 stars
279
4 stars
162
3 stars
144
2 stars
78
1 star
180

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted consistently long wait times at both the drive-thru and in-store, often requiring customers to pull forward and wait.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or unresponsive service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
  • TD
    The Murray Drummer
    4 days ago
    1.0
    Massively understaffed and took forever to complete good orders. Staff appear slow to move.
  • NK
    Nick Kroeze
    Nov 9, 2025
    1.0
    Writing this review waiting in drive through. Only 2 cars ahead of me. 20 min wait. Sitting at the speaker with wait staff only serving one car and a 7 car line waiting to place order. Had to leave without food.
  • MF
    Morgan Free
    Nov 9, 2025
    1.0
    Worst McDonald's location to place an order online or over the counter. Take it from me, go to another location at all cost or they'll mess up your order and your day. With no refund!! And then send a link that doesn't help!!Shut this location down or find new management ASAP!!!
  • CC
    Colton Connor (Cheesefries14)
    Oct 18, 2025
    2.0
    Uncooked fries food tasted weird
  • CB
    Christopher Brousseau
    Oct 17, 2025
    1.0
    I ordered a deluxe mccrispy and all I got was a mc chicken with no pickles and extra chicken!!! Not what I ordered took the bus all the way there and didn't look until I got back but this is the thirdd mcDonald's around here that is screwing up everyone's orders!! Paid 16 bucks for a meal and got just a dry chicken sandwich when it clearly states a deluxe mccrispy

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Schenectady location?

McDonald's Schenectady is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at McDonald's in Schenectady?

The drive-thru is open every day from 6:00 AM to 11:00 PM.