McDonald's

3.3
849 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3700 State St, Schenectady, NY
12304, United States

Hours

Reviews

3.3
849 reviews
5 stars
279
4 stars
164
3 stars
146
2 stars
77
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times at both the drive-thru and in-store.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Several customers experienced rude or unhelpful behavior from staff, contributing to a negative overall experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or poorly prepared items.

Cleanliness

There were complaints about cleanliness, including dirty tables and unsanitary conditions in the restaurant.
  • JD
    John Dodge
    Dec 14, 2025
    3.0
    VERY VERY slow service! Nice people but extremely slow
  • AL
    Anthony Lokie
    Dec 12, 2025
    1.0
    Manger is completely rude. Was using the app and she’s so the code is invalid. Her attitude just made me drive away. I asked to speak to a Manager and she said “ I am the manger. There is nothing I can do for you” no customer service and we are just a number. I would get fired from my job if I treated people this way.
  • S2
    Shadow 25
    Dec 7, 2025
    1.0
    The worst service/food. If your smart I would stay away from this location.
  • RI
    Ricky Ivan
    Nov 24, 2025
    1.0
    Went here to get lunch but this place sucks the staff sucks they hadle the register then go handle food with no gloves on one guys had a bandaid on his finger handling the fries with no gloves seems like they don't care one girl was handling the register taking cash give change back then go dip her hands in the fries then serve to customers..
  • TD
    The Murray Drummer
    Nov 19, 2025
    1.0
    Massively understaffed and took forever to complete good orders. Staff appear slow to move.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Schenectady location?

McDonald's Schenectady is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at McDonald's in Schenectady?

The drive-thru is open every day from 6:00 AM to 11:00 PM.