Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Issues
Many reviews pointed to a lack of effective management and training, leading to disorganization and poor customer experiences.
Atmosphere
The restaurant environment was described as chaotic and unclean, with disruptive behavior from staff and patrons.
LG
Lashawna Garvin
Jan 2, 2026
1.0
Clean but the food taste like its been reheated! The food is never hot! I stopped going to this location months ago!
HH
haha hello
Dec 28, 2025
2.0
TERRIBLE. They are so rude to customers and don’t care about their job. One time a few years ago I was on vacation and they put ranch in my chicken nugget box. So AWFUL! Don’t recommend this specific Mcdonald’s.
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YeahImJosh
Dec 23, 2025
1.0
I entered the drive-through at 4:20 PM on December 23rd 2015. Not to my surprise, the service was poor. I had opened my code to redeem a reward on my app. As soon as I drove up to the microphone, but was told to hang on a moment, but then 15 minutes later, they answered me and asked me if I had a code I gave it to them and the code expired. They didn’t wanna make it right they didn’t want to see my phone to show them that I redeemed the code. They had not taken accountability, but instead blamed that they were short staffed which as a customer I don’t really care about. That’s not my problem to worry about if they are short staffed or not. They didn’t want to make it right and they gave me a lot of attitude. Definitely do not recommend coming to this. McDonald’s unless you want poor communication and long wait times.
JS
Josh Smith
Dec 22, 2025
4.0
The filet o fish is very excellent! The whole store is much better than Wendy's. At least the employees here can communicate with you.. orders are usually correct, and I would know. I'm fat. I eat McDonald's.at least 4 times a day.
GG
gn842
Dec 20, 2025
1.0
2 years ago I read an article that McDonald's was having problems making ice cream milkshakes. I said well okay I'm sure they'll be on top of that like a duck on a June bug so I'll wait for a year or two and then go in and get a chocolate shake. I was very interested in this because I worked in McDonald's back in the late 1960s. They were very proud of their milkshakes and I had to watch a whole video explaining how there was tiny ice crystals to make it extra cold and delicious etc. well sure enough I walked into this McDonald's and ordered a chocolate shake and then nice young lady at the counter told me the machine was down. I went on to a discussion group and found out that's pretty normal. I am stunned that McDonald's cannot reliability produce what amounts to a flagship product. I also had an opportunity to inspect a Big Mac and was surprised at the tiny size of the hamburgers. You're basically just buying a wad of soft dough with a little beef juice in the middle. It's no longer particularly cheap here either. I can't think of any reason why one would want to go to this chain. If they are unable to reliably produce milkshakes it's because the CEO is pocketing a fortune and asleep at the wheel. It would be like going to your Honda dealership and discovering that half the cars don't have doors. That's just not done. Any CEO worth his salt would have dealt with this issue by now even if it means going back to the same design machines and same way of producing milkshakes that they used in the 1960s. After all we're so billions of burgers back then and a whole bunch of milkshakes.
What are the operating hours for McDonald's at 1673 Union St, Schenectady?
McDonald's is open 24 hours every day of the week at this location.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 1673 Union St has a drive-thru open 24/7.
Can I get delivery from McDonald's in Schenectady?
Yes, delivery is available 24/7 through McDonald's delivery service at this location.
What ordering options does McDonald's provide?
You can order via the McDonald's App, mobile ordering, curbside pickup, and same-day delivery with no-contact options.
What payment methods are accepted at McDonald's, 1673 Union St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer free WiFi and mobile offers?
Yes, this location offers WiFi and mobile offers for customers.
Where can I find McDonald's menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby fast food options are available around McDonald's on Union St?
Nearby fast food options include another McDonald's, Subway, Jimmy John's, and Wing Street, providing a variety of sandwich and burger choices.
Are there coffee shops near this McDonald's?
Yes, Motor Oil Coffee and Dunkin' are nearby coffee shops where you can grab coffee before or after your meal.
What other restaurants can I find near McDonald's at 1673 Union St?
Nearby restaurants include Whisky Business Bakery, Mr Wasabi (sushi), Hot Harry's Fresh Burritos, Tanpopo Ramen and Sake, Union Cajun Seafood and Wings, The City Squire (bar and American food), Pizza Hut, Union Bonchon Chicken And Seafood, and I Love NY Pizza.