Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,688 reviews
5 stars
563
4 stars
333
3 stars
311
2 stars
135
1 star
346
What are people saying?
AI-generated from recent customer reviews
Employee Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many customers complained about food being cold, stale, or incorrect, with several noting that their orders were not prepared properly.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to an overall negative impression of the restaurant.
Management Concerns
Customers expressed dissatisfaction with management practices, citing understaffing and poor handling of customer complaints.
- JLJess LowOct 28, 20251.0Rude, unprofessional employees. Just stood there looking at me like they needed to be factory reset or updated or something. Apparently being a customer is the worst thing you can do because taking my order seemed to be very painful and difficult. Good is trash anyway.
- SSSavanna StevensonOct 25, 20251.0almost everyone that works here hates their job so that doesn’t really make for a great experience.
- NSNichole SallsOct 19, 20253.0Cashier was very kind. Service was a bit slow but not bad. There were very noisy kids in the sitting area.
- MKMichaela KidwellOct 16, 20252.0I'm sorry but the employees are disrespectful as heck. I don't appreciate the attitude they give their customers at all.
- MMMarkSep 28, 20255.0If they were robbed by the time we could have probably sent o well anyway sbi just got noticed in my house are wohyn haha
Frequently Asked Questions About McDonald's
What are the McDonald's Schenectady location's hours of operation?
McDonald's in Schenectady is open 24 hours, every day of the week, from Monday to Sunday.
Does McDonald's at 1224 State St offer delivery and pickup services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 1224 State St has a drive-thru open 24/7.
Which payment options are accepted at McDonald's in Schenectady?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the full menu and order online from this McDonald's?
You can view the full menu at the McDonald's website and order online through their delivery site or app.
How can I download the McDonald's app for ordering?
The McDonald's app can be downloaded from the Apple App Store or Google Play Store using the provided links specific to this location.
Does this McDonald's participate in any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food.
What nearby places can I visit around McDonald's at 1224 State St?
Nearby places include Western Union for money transfer services, Regina Check Cashing for financial services, and Janice Beauty Salon for beauty and spa treatments.
Are there any religious or community organizations near this McDonald's?
Yes, nearby you can find Masjid Darul Taqwa, St Luke's Catholic Church, St. Luke's Pastoral Center, and the Works of Mercy Initiative.
What other dining options are close to McDonald's on State Street?
Nearby dining options include Marino's Pizza and Restaurant, Marino's Flying Pizza, Dunkin', and Hershey's Ice Cream.