McDonald's

3.0
1519 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
735 Broad St, Salamanca, NY
14779, United States

Hours

Reviews

3.0
1,519 reviews
5 stars
372
4 stars
275
3 stars
283
2 stars
184
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Customers frequently reported dirty dining areas and restrooms, with many stating that cleanliness was a significant issue.

Food Quality

Several reviews mentioned cold or improperly prepared food, with complaints about soggy fries and incorrect items in orders.

Staff Attitude

While some customers praised friendly staff, many others reported unprofessional behavior and lack of care from employees.

Value for Money

Customers expressed concerns about high prices relative to the quality of food and service received.
  • MT
    mark trimm
    6 days ago
    1.0
    There was hair on the floor the employees were more worried about talking amongst themselves then helping the customers I sat up at the counter for 15 minutes waiting for them to give my second snack wrap that they forgot to give to me I had to speak up for them to even ignolage me and our food was cold I will never come back to this McDonald’s again I feel I should get a free meal for the way that they treated us today
  • LH
    Lisa Houben
    Dec 22, 2025
    2.0
    Homeless being for food and money. Food cold and no condiments.
  • SU
    Shelley Urban
    Dec 3, 2025
    5.0
    everything was clean and tidy. what I loved was the chalk drawings behind the counter.
  • KP
    Kay Phillips
    Nov 15, 2025
    1.0
    I ordered one thing a large fry waisted 4.79 dollars on cold GREESE fries, went in your garbage. I have a picture taken
  • BZ
    Brandon Zewe
    Nov 14, 2025
    5.0
    Best McDonald’s in the area. Beats Olean’s by a mile. The food looks right out of the commercial and always packed neatly. Fresh and tastes amazing. Keep it up!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 735 Broad St, Salamanca, NY?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 1:00 AM on Friday and Saturday.

During what hours is the McDonald's drive-thru available?

The drive-thru is open from 6:00 AM to midnight Monday through Thursday and Sunday, and extends to 1:00 AM on Friday and Saturday.