Pizza Hut

3.7
643 reviews
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Business Details

2177 E Henrietta Rd, Rochester, NY
14623, United States
(585) 334-6185
https://locations.pizzahut.com/ny/rochester/2177-e-henrietta-rd
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2177 E Henrietta Rd in Rochester, NY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
2177 E Henrietta Rd, Rochester, NY
14623, United States

Hours

Reviews

3.7
643 reviews
5 stars
292
4 stars
127
3 stars
70
2 stars
51
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the taste and quality of the pizza, including complaints about burnt, soggy, and undercooked pizzas.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and problems with order accuracy.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food received, with some mentioning misleading promotions.

Order Fulfillment

Customers experienced significant delays in order fulfillment, with some orders taking nearly two hours and others being incorrect upon pickup.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, noting good service during their visits.
  • RG
    Rangan Ganeshanathan
    Oct 16, 2025
    1.0
    Tast is very bad. I don’t know how they make this type of bad Pizza. I hate this store. I want go again.
  • DD
    Dylan
    Oct 5, 2025
    1.0
    Never allows me to get meat lovers pizzas at this location. Always an error while ordering. Never happens at other locations
  • CR
    Cindy Rothrock
    Sep 30, 2025
    5.0
    All around everything was great.
  • JB
    Jim Bonine
    Sep 30, 2025
    5.0
    Got what I asked for, and the woman that took the order was a great person to talk to and got everything right the first time.
  • TM
    Timothy Morsch
    Sep 11, 2025
    1.0
    For 2 large pizza it cost me $53 and over priced. The pizza wasn't that great. I am sorry I had to write this review
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Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Rochester, NY?

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