Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Location
Hours
Reviews
4.2
954 reviews
5 stars
601
4 stars
165
3 stars
52
2 stars
40
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the freshness and taste of the subs, particularly the bread and specific sandwiches like the Philly cheesesteak and Uncle Louie.
Service Issues
Numerous reviews highlighted problems with order accuracy, including missing ingredients and incorrect sandwiches, leading to customer frustration.
Staff Performance
While some customers appreciated the friendly and helpful staff, others reported negative experiences with employee attitudes and service efficiency.
Value for Money
Several customers expressed dissatisfaction with the portion sizes and pricing, feeling that the subs were overpriced for the amount of meat and toppings provided.
- RVRobert VahueDec 24, 20253.0Subs seem to be half the meat on them from a few years ago.
- HDHelen D.Nov 25, 20255.0Fresh, fresh, fresh. Great subs.
- SMScott McGowanNov 24, 20255.0Always tasty subs
- KHkenneth hysonNov 24, 20251.0I cant understand this pl are they not want yo make money too Sadified customers or what ?? I have not been here in a long time so check reviews and see the same thing complaints people are not getting along.over a sandwhich its sad
- JBJaiden BradNov 1, 20251.0Disgusting. Placed on online order for multiple sandwiches.. after picking them up and bringing them home I found not one but TWO hairs on my steak sub. I called to complain and they did offer to remake it. So I got back into my car traveled back there I get home again open up my newly remade sandwich to find ANOTHER HAIR. When I called to let them know the manager told me that he did not believe me and that there was nothing he could do. At this point I’m frustrated and wish I could’ve got my money back. I’m HIGHLY DISAPPOINTED AND DISSATISFIED. Since the manager didn’t believe me here are the TWO different subs at different times. Absolutely ridiculous and disgusting.
Frequently Asked Questions About DiBella's Subs
What is DiBella's Subs known for?
DiBella's Subs aims to make the best sub sandwich you've ever had!
Where is DiBella's Subs located?
DiBella's Subs is located at 1876 East Avenue, Rochester, NY 14610, USA.
What are the typical business hours for DiBella's Subs?
DiBella's Subs is open Monday to Thursday and Sunday from 10 AM to 9 PM, Friday and Saturday from 10 AM to 10 PM, with slightly different hours on Sunday starting at 11 AM and early closing on some holidays.
Is DiBella's Subs open on holidays?
DiBella's Subs is closed on Thanksgiving (Nov 27) and Christmas Day (Dec 25). It has reduced hours on Christmas Eve (10 AM to 5 PM), New Year's Eve (10 AM to 7 PM), and New Year's Day (11 AM to 9 PM).
How can I view DiBella's Subs menu and place an order online?
You can view the menu at https://www.dibellas.com/menu and place orders online at https://order.dibellas.com/.
How can I contact DiBella's Subs?
You can call DiBella's Subs at +1 585-473-1118 for inquiries or orders.
What social media platforms is DiBella's Subs active on?
DiBella's Subs is active on LinkedIn, TikTok (@dibellassubs), Facebook, and Instagram (@dibellassubs).
What nearby places can I visit after enjoying a sub at DiBella's Subs?
After your visit, you might check out nearby spots like Perri's Pizzeria Pub for pizza and drinks, Canaltown Coffee Roasters for coffee and cafe ambiance, or the Record Archive Backroom Lounge for live music.
Are there convenient transportation options near DiBella's Subs?
Yes, Winton (RIRTR station) train station is nearby, making it easy to reach DiBella's Subs by public transit.
Where can I find additional services or amenities near DiBella's Subs?
Nearby amenities include ATM services at LibertyX Bitcoin ATM and M&T Bank, car wash options like Royal Car Wash, GO Car Wash, and Buckman's Car Wash, as well as various restaurants like Wendy's and Godfathers Pizza for alternative dining.