Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Location
Hours
Reviews
4.6
2,036 reviews
5 stars
1,501
4 stars
369
3 stars
78
2 stars30
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, highlighting excellent service experiences.
Food Quality
The subs received high marks for being delicious, with many noting the quality of the bread and generous portions.
Atmosphere
The restaurant's atmosphere was described as inviting and reminiscent of an authentic Italian deli, contributing positively to the dining experience.
Ordering Issues
Several customers expressed frustration with the new online ordering system, citing usability issues and dissatisfaction with order accuracy.
Pricing Concerns
Some reviews mentioned that the prices felt high relative to portion sizes or quality, leading to mixed feelings about value.
- DDDacksNov 15, 20255.0Always great. Just wish they had Fountain soda at this location.
- UUUserNov 5, 20255.0I'm usually in and out of the establishment in less then 10 minutes during rush hour (12-1p). Last time I went I decided to get the app, and by the time I got there the subs were already waiting for me. The lady at the front counter, remembered me from last time by my name. I liked that.
- MWMatthew WarrenOct 4, 20255.0Young man at the register Thursday morning 9/25 was super helpful and informative, just wanted to call that out because the level of service was fantastic. Food is always fire from here. We hit it up everytime we are back visiting family.
- JPJ panOct 1, 20255.0Good sub spot. They dont skimp on the meat and the bread is delicious. Highly recommend the multigrain.
- VGvanessa gaenzlerSep 25, 20251.0Dont waste your money! I feel like i only paid for bread! Very skimpy i wont return
Frequently Asked Questions About DiBella's Italian Market
What type of food is served at DiBella's Italian Market?
DiBella's Italian Market serves sub sandwiches and is known for making some of the best sub sandwiches you've ever had.
Where is DiBella's Italian Market located?
DiBella's Italian Market is located at 620 Jefferson Road, Rochester, NY 14623, USA.
What are the regular opening hours of DiBella's Italian Market?
DiBella's Italian Market is open Monday to Wednesday from 10:00 to 20:00, Thursday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00.
Are there any special holiday hours at DiBella's Italian Market?
Yes, for example, DiBella's is closed on November 27, 2025 and December 25, 2025; open with reduced hours on December 24, 2025 (10:00-17:00); and open from 10:00 to 19:00 on December 31, 2025.
How can I place an order online for DiBella's Italian Market?
You can place an order online at https://order.dibellas.com/.
Does DiBella's Italian Market have social media profiles?
Yes, you can find them on Facebook at https://www.facebook.com/DiBellasSubs, on Instagram at @dibellassubs, and on TikTok at https://www.tiktok.com/@dibellassubs.
What nearby shopping centers are close to DiBella's Italian Market?
Market Square Plaza and Market Square Henrietta, both shopping centers, are nearby and offer additional shopping opportunities before or after your visit.
Are there other dining options near DiBella's Italian Market?
Yes, nearby restaurants include Sushi Master (Japanese cuisine), Chipotle Mexican Grill (Mexican fast food), Great Northern Pizza Kitchen (pizza), Cold Stone Creamery (ice cream shop), and TCBY Jefferson Road (frozen yogurt and smoothie bar).
What other services or stores are nearby DiBella's Italian Market?
Nearby, you can find AT&T mobile phone stores, Great Clips hair salon, Eyemart Express optometrist, Party City party supply store, and GO Car Wash automotive services.
How can I contact DiBella's Italian Market for inquiries?
You can reach DiBella's Italian Market by phone at +1 585-475-1831.