Business Details
About
Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Carrabba's Italian Grill - closed
3340 West Henrietta Road, Rochester, NY
14623, United States
Hours
Reviews
4.3
2,550 reviews
5 stars
1,634
4 stars
489
3 stars
170
2 stars
111
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mary and Tammy received numerous accolades for their exceptional service, with many customers specifically requesting them for future visits.
Food Quality
While many customers praised the food, there were several complaints about temperature and portion sizes, with some dishes described as mediocre or poorly prepared.
Customer Experience
Several reviews highlighted positive dining experiences, but there were also significant complaints about slow service, order errors, and unsatisfactory food quality.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some feeling that the food did not justify the cost, while others found it reasonable for the quality.
Takeout Issues
There were complaints regarding the efficiency of curbside and delivery services, with reports of long wait times and cold food upon arrival.
- CHcadon hillOct 25, 20252.0I went to Carrabba‘s for dinner with my mom and her friend and the night did not go as expected… The two things that really got me and most importantly number one hearing the kitchen staff joking around about fentanyl, which is something I personally take very seriously on top of that I ended up finding a piece of metal scrubby in my food, which was covered, although overall not the best of experience at what I assumed to be a decent restaurant.
- LMLissette Mendez-CottoOct 23, 20255.0It’s important when I go out for dining that I have really good service. We were served by Tammy at the Henrietta location. She was awesome. Very attentive, engaging, and service focused. I stopped going to nearby restaurants because of the lack of service. Very happy to have found another location that I can frequent because of people like Tammy..
- MMMelvin MathewsOct 16, 20255.0Chicken Marsala melted in my mouth! Best piece of chicken I have ever eaten! No pictures- just an empty plate!
- SSSusanOct 11, 20255.0Phenomenal! Excellent service! Mary is by far the best waitress there is!!!! You don't find them like her anymore. It was nice to see good service still exists! She should teach a class in customer service!The food was Worth every penny!
- KSKristen S.Oct 9, 20255.0I have eaten here several times in the last 4 years. However tonight, our service was spectacular. MARY, WAS OUR SERVER. she anticipated all our needs. She was happily removing our dishes as we finished, packing up our leftovers. She set the pace for our entire evening, and made our dinner very special. We asked for her schedule, so we can dine when she is working!
Frequently Asked Questions About Carrabba's Italian Grill - closed
Is Carrabba's Italian Grill in Henrietta currently open for dine-in or other services?
Carrabba's Italian Grill in Henrietta is currently closed and not open for dine-in or other services.
Does Carrabba's Italian Grill offer delivery or pickup options?
Carrabba's offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Carrabba's Italian Grill located?
It is located at 3340 West Henrietta Road, Rochester, NY 14623, USA.
Does Carrabba's Italian Grill have a menu available online?
Yes, their menu can be viewed online at https://www.carrabbas.com/menu/henrietta.
Does Carrabba's Italian Grill offer happy hour specials? If so, when?
Yes, happy hour is offered daily from 4:00 PM to 6:00 PM.
What types of food and drink does Carrabba's Italian Grill serve?
They serve authentic Italian cuisine, including comfort food, vegetarian options, small plates, desserts, and a full bar with wine, beer, cocktails, and coffee.
Are there any nearby fitness centers close to Carrabba's Italian Grill?
Yes, Planet Fitness - Henrietta, NY is nearby, making it convenient to grab a meal or drink after a workout.
What restaurants are located near Carrabba's Italian Grill in Henrietta?
Nearby restaurants include Applebee's Grill + Bar and another Carrabba's Italian Grill location.
Are there any nearby automotive service centers near Carrabba's Italian Grill?
Yes, Tesla Service Center, The Goodyear Tire & Rubber Company, Dunn Tire, and Dorschel Toyota are close by, making it convenient to combine errands with dining.
Is Carrabba's Italian Grill wheelchair accessible and family-friendly?
Yes, the restaurant has wheelchair accessible entrances, seating, restrooms, high chairs, and welcomes families and children.