McDonald's

3.9
1196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
268 Route 58, Riverhead, NY
11901, United States

Hours

Reviews

3.9
1,196 reviews
5 stars
529
4 stars
286
3 stars
184
2 stars
68
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including forgotten orders, rude staff, and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in the bathrooms and dining areas.

Food Quality

Customers expressed dissatisfaction with food quality, noting cold items, incorrect orders, and small portion sizes.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, with some being friendly and helpful while others were described as rude or unprofessional.

Overall Experience

While some customers had positive experiences with fresh food and good service, many others reported significant issues that detracted from their visits.
  • KH
    Kay H
    1 day ago
    5.0
    Always quick and friendly service.
  • JL
    Jacqueline Lopez
    5 days ago
    5.0
    Exelente la comida caliente
  • MF
    Matthew Futterer
    Nov 10, 2025
    1.0
    UNFORTUNATELY. THE.STAFF. NEEDS. MORE. TRAINING. HORRIBLE. SERVICE. WHEN I. ORDER. THEY. SEEM. TO. FORGET. MY ORDER. THEN. ITS. A. WAITING. GAME. THERE. SHOULD. BE NO REASON. FOR. WAITING. THEN. REMINDING THEM. ABOUT MY ORDER. AS WELL AS. THEY. SCREW UP. MY ORDER.
  • AA
    Ahmad Ali
    Sep 25, 2025
    3.0
    It's your average McDonald's The food is what it is is not healthy but sometimes it's just what you want. Service is good.
  • LD
    Lemme_ DoIt
    Sep 14, 2025
    1.0
    All tables were filthy, had to clean off a table myself. None of the kiosks work. Ordered via app, double checked location with employee, waited 15 minutes and no food. Checked with cashier at front - no order. Checked app. Shows order processed, complete with order number. Homie in front was very nice & rectified it but the whole experience was overall displeasing & its McDonald's- already not expecting a lot

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 268 Route 58, Riverhead?

McDonald's at 268 Route 58 in Riverhead is open daily from 7:00 AM to 9:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru at McDonald's in Riverhead operates every day from 6:00 AM to midnight.