Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including forgotten orders, rude staff, and long wait times.
Cleanliness
Many reviews highlighted unsanitary conditions, particularly in the bathrooms and dining areas.
Food Quality
Customers expressed dissatisfaction with food quality, noting cold items, incorrect orders, and small portion sizes.
Staff Behavior
Feedback indicated a mix of positive and negative experiences with staff, with some being friendly and helpful while others were described as rude or unprofessional.
Overall Experience
While some customers had positive experiences with fresh food and good service, many others reported significant issues that detracted from their visits.
KH
Kay H
1 day ago
5.0
Always quick and friendly service.
JL
Jacqueline Lopez
5 days ago
5.0
Exelente la comida caliente
MF
Matthew Futterer
Nov 10, 2025
1.0
UNFORTUNATELY. THE.STAFF. NEEDS. MORE. TRAINING. HORRIBLE. SERVICE. WHEN I. ORDER. THEY. SEEM. TO. FORGET. MY ORDER. THEN. ITS. A. WAITING. GAME. THERE. SHOULD. BE NO REASON. FOR. WAITING. THEN. REMINDING THEM. ABOUT MY ORDER. AS WELL AS. THEY. SCREW UP. MY ORDER.
AA
Ahmad Ali
Sep 25, 2025
3.0
It's your average McDonald's The food is what it is is not healthy but sometimes it's just what you want. Service is good.
LD
Lemme_ DoIt
Sep 14, 2025
1.0
All tables were filthy, had to clean off a table myself. None of the kiosks work. Ordered via app, double checked location with employee, waited 15 minutes and no food. Checked with cashier at front - no order. Checked app. Shows order processed, complete with order number. Homie in front was very nice & rectified it but the whole experience was overall displeasing & its McDonald's- already not expecting a lot
What payment methods are accepted at the McDonald's in Riverhead?
You can pay at McDonald's using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's in Riverhead?
Yes, you can order using the McDonald's App available on iOS and Android devices.
Does McDonald's Riverhead have a drive-thru?
Yes, this McDonald's location has a drive-thru service for your convenience.
What nearby places can I visit before or after dining at McDonald's in Riverhead?
Nearby you can visit Optimum for telecommunications needs, Iglesia Cristiana Nueva Jerusalen for worship, and Peconic Bay Medical for healthcare services.
How can nearby services like Optimum and Cablevision benefit customers visiting McDonald's?
Customers can conveniently visit McDonald's after attending to telecommunications needs at nearby Optimum and Cablevision stores.
Are there other dining options near McDonald's at 268 Route 58?
Yes, Popeyes® Louisiana Kitchen is a nearby fast-food option offering chicken and seafood dishes.