Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,117 reviews
5 stars
550
4 stars
255
3 stars
143
2 stars
59
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and slow response times.
Cleanliness
Many reviews highlighted unsanitary conditions in both the dining area and restrooms, with some customers expressing disgust.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
Customers mentioned inconsistent food quality, with some items being cold or poorly prepared.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
- BMBarry McdonaldJan 5, 20264.0COOL!
- AAAliciaDec 26, 20252.0Little girl taking orders in the drive through was so nasty for no reason. We hadn’t been rude at all and when I checked to see if she was still there because she just stopped responding she goes “yea I heard you” and then didn’t add what I had just said to the order??? Felt like it was on purpose as it was missing from the receipt. Only giving 2 stars because we went back inside and were helped properly but there’s no way that attitude should go unchecked. Quit if you hate your job.
- COCamryn O’NeillDec 21, 20251.0So slow. Poor management
- JBJohn bronxDec 19, 20251.0They rounded my order at 17 dollars. I asked for receipt and they can't b bothered. Also food shrinkage is a joke. Every thing is smaller in size . Fries, burgers, what a joke. And they also are a bit more expensive than other McDonald's. NEVER AGAIN
- SRSharinna ReyesDec 10, 20251.08:30 am 12/9/25 The Hispanic woman who serves breakfast in the morning, I think she's the manager, is mean, always in a bad mood, she dropped my food.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 818 Old Country Rd, Plainview, NY?
McDonald's is open for regular dining from 7:00 AM to 9:00 PM every day of the week.
Is drive-thru service available at this McDonald's location and what are its hours?
Yes, the drive-thru is available daily from 6:00 AM to 2:00 AM.
Can I order McDonald's delivery and what are the delivery hours?
Delivery is available every day from 6:00 AM to midnight.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide for convenience and safety during the pandemic?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I download the McDonald's app to place orders?
You can download the McDonald's app from the Apple App Store and Google Play Store via these links: https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What is the address and contact number for this McDonald's?
The McDonald's is located at 818 Old Country Rd, Plainview, NY 11803. The main phone number is +1 516-931-8897.
What nearby places might be visited before or after dining at McDonald's?
Nearby you can visit The Main Event, an American and barbecue restaurant, or stop by Verizon for mobile needs. If you need fuel, Applegreen gas station is also close by.
Are there medical facilities nearby McDonald's for healthcare needs?
Yes, several medical centers and doctors are nearby, including ProHEALTH Island Neurological, Island Medical Group Plainview, and doctors like Erik Jon Entin, MD and Ira Michael Turner, MD.
Where can I find additional menu information and special McDonald's promotions?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and learn about MyMcDonald's Rewards for earning points towards free food at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.