McDonald's

3.9
786 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
214 S Highland Ave, Ossining, NY
10562, United States

Hours

Reviews

3.9
786 reviews
5 stars
359
4 stars
180
3 stars
120
2 stars
37
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, improperly prepared, or even raw, leading to dissatisfaction.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions, particularly in the bathrooms and dining area.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and difficulties with the drive-thru service.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • LL
    Lea Lewis
    Nov 11, 2025
    2.0
    I was surprised this McDonalds did not give refills on soda.
  • LH
    lada hango
    Oct 27, 2025
    1.0
    Everytime you go to this location you either get hot food, or food cold, sloppy and poorly prepared it belongs in the trash. It’s honestly shameful. Not even worth it
  • TC
    Tee Capone
    Oct 12, 2025
    1.0
    I’m currently standing online there are about 10 people on line ahead of me waiting …I ordered 3 hash browns there’s no way I’m standing online line 15 mins for 3 hash browns this place always seems to have a major problem when it comes to high volume ..orders are always being messed up I never get exactly what I ordered
  • JL
    Jonathan Lanza
    Oct 4, 2025
    1.0
    Yesterday, I went to McDonald’s with my friend. He ordered a $5 meal, but they accidentally gave him a mcryspy chicken sandwich that was raw. He got so sick and end up vomiting. He even complained to the staff about how raw the chicken and they did not even care. This is ridiculous!
  • BF
    Bill Feldman
    Sep 30, 2025
    1.0
    Large group of screaming girls allowed to take over restaurants to the point normal conversation can't be enjoyed.. or normal activity be conducted tell them to behave or get out people turn around and walk out because of them

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Ossining location?

McDonald's Ossining is open daily from 5:00 AM to 1:00 AM.

What are the delivery hours for McDonald's Ossining?

Delivery service is available every day from 6:00 AM to 11:30 PM.