McDonald's

3.6
1109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
274 Genesee St, Oneida, NY
13421, United States

Hours

Reviews

3.6
1,109 reviews
5 stars
400
4 stars
248
3 stars
236
2 stars
74
1 star
151

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, soggy, or incorrect food items, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.

Staff Performance

While some customers praised individual staff members for their helpfulness, others noted a lack of training and professionalism among employees.

Cleanliness

Several reviews commended the cleanliness of the restaurant, indicating it is well-maintained.

Speed of Service

Customers experienced inconsistent wait times, with some praising quick service while others reported long delays.
  • LD
    Leshers Diecasts
    6 days ago
    4.0
    Stood there for 10 minutes and not a single person out of the 10 working asked me if need and help. Then said my online order wasn’t at there store in The drive thru so they made me come in and the number was right on the screen.
  • RG
    Rebecca George
    Dec 22, 2025
    1.0
    This place especially for chain restaurants is trash. Worst McDonald’s I’ve been too in a long time. The wait wasn’t long but my fries are cold soggy and my burger was disappointing. Such a waste of money for the location seeing as there are better options that are a few feet down the road. If I could rate this 0/5 stars I would.
  • DW
    Dovie Wallis
    Dec 14, 2025
    1.0
    Never going there again they don't even give u all your food worse mistake of my life. Spent 25 dallors and didn't get it. They must don't care
  • JN
    Jim Northrup
    Dec 8, 2025
    3.0
    Had wait at drive thru 10 min til they gave me my room temperature 1/4 pounder and frys,no lettuce or tomato,or any ketchup for frys.all for only $11.00.thanks McDonald's I won't be back.
  • NM
    Nick Mathis
    Oct 21, 2025
    5.0
    Was in this evening and my code was not working. I’m assuming the manager Jessica took care of me even though she didn’t have to. I really appreciated the fact that she was attentive and respectful and you can tell that she actually cares so just if you’re reading this thank you for your help

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 274 Genesee St, Oneida?

McDonald's in Oneida is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.