Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rude behavior and poor handling of complaints.
Food Quality
Inconsistent food quality reported; many customers received cold or incorrect orders, while others enjoyed fresh and hot meals.
Speed of Service
Service speed varied significantly; some customers experienced quick service, while others faced long wait times and delays.
Cleanliness
Generally positive remarks about cleanliness, with some customers noting well-maintained dining areas and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
NM
Nick Mathis
Oct 21, 2025
5.0
Was in this evening and my code was not working. I’m assuming the manager Jessica took care of me even though she didn’t have to. I really appreciated the fact that she was attentive and respectful and you can tell that she actually cares so just if you’re reading this thank you for your help
LM
Lexi McCumber
Oct 20, 2025
5.0
It was BUSY but the people working were so sweet, updated me as they went and went above and beyond, thank you for your help
JA
Jonathan Armella
Oct 11, 2025
1.0
Absolutely terrible, my food was cold and as hard as a brick. Im surprised they haven't been shut down yet for unsafe food.
CS
Chelsey Sharot
Oct 11, 2025
5.0
Fast
MS
Michael Swartz
Sep 20, 2025
1.0
Very under staffed waited over a hour for food literally had 3 employees in store Manager was working extremely hard but with only 2 other employees to assist him I'm sure he was overwhelmed between dine in and backed up drive the manager and his staff did what they could need to staff for a Friday
What are the regular operating hours for McDonald's at 274 Genesee St, Oneida?
McDonald's in Oneida is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:59 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Can I place orders using a mobile app for this McDonald's location?
Yes, you can use the McDonald's App available on iOS and Android to place orders conveniently.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available every day from 5:00 AM to midnight.
Are there curbside pickup options available at McDonald's Oneida?
Yes, curbside pickup is offered as part of their pickup and delivery services.
What nearby places can I visit before or after dining at McDonald's Oneida?
You can visit nearby places like AmeriCU Credit Union for banking, Oneida Medical Imaging Center for health services, or Tim Hortons if you're looking for coffee.
How can nearby transit or service locations help customers visiting McDonald's on Genesee St?
Nearby places like New York State Police Troop D Headquarters provide a local landmark, and Enterprise Rent-A-Car nearby can assist customers with travel needs before or after visiting McDonald's.
Are there medical facilities close to McDonald's in Oneida for convenience?
Yes, there are several nearby medical facilities including Central New York Cardiology, Oneida Health Neurology Specialists, and Oneida Healthcare hospital, helpful if you need medical services around your visit.