McDonald's

3.6
1104 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
274 Genesee St, Oneida, NY
13421, United States

Hours

Reviews

3.6
1,104 reviews
5 stars
400
4 stars
246
3 stars
236
2 stars
74
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rude behavior and poor handling of complaints.

Food Quality

Inconsistent food quality reported; many customers received cold or incorrect orders, while others enjoyed fresh and hot meals.

Speed of Service

Service speed varied significantly; some customers experienced quick service, while others faced long wait times and delays.

Cleanliness

Generally positive remarks about cleanliness, with some customers noting well-maintained dining areas and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • NM
    Nick Mathis
    Oct 21, 2025
    5.0
    Was in this evening and my code was not working. I’m assuming the manager Jessica took care of me even though she didn’t have to. I really appreciated the fact that she was attentive and respectful and you can tell that she actually cares so just if you’re reading this thank you for your help
  • LM
    Lexi McCumber
    Oct 20, 2025
    5.0
    It was BUSY but the people working were so sweet, updated me as they went and went above and beyond, thank you for your help
  • JA
    Jonathan Armella
    Oct 11, 2025
    1.0
    Absolutely terrible, my food was cold and as hard as a brick. Im surprised they haven't been shut down yet for unsafe food.
  • CS
    Chelsey Sharot
    Oct 11, 2025
    5.0
    Fast
  • MS
    Michael Swartz
    Sep 20, 2025
    1.0
    Very under staffed waited over a hour for food literally had 3 employees in store Manager was working extremely hard but with only 2 other employees to assist him I'm sure he was overwhelmed between dine in and backed up drive the manager and his staff did what they could need to staff for a Friday

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 274 Genesee St, Oneida?

McDonald's in Oneida is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.