Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, soggy, or incorrect food items, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.
Staff Performance
While some customers praised individual staff members for their helpfulness, others noted a lack of training and professionalism among employees.
Cleanliness
Several reviews commended the cleanliness of the restaurant, indicating it is well-maintained.
Speed of Service
Customers experienced inconsistent wait times, with some praising quick service while others reported long delays.
LD
Leshers Diecasts
6 days ago
4.0
Stood there for 10 minutes and not a single person out of the 10 working asked me if need and help. Then said my online order wasn’t at there store in The drive thru so they made me come in and the number was right on the screen.
RG
Rebecca George
Dec 22, 2025
1.0
This place especially for chain restaurants is trash. Worst McDonald’s I’ve been too in a long time. The wait wasn’t long but my fries are cold soggy and my burger was disappointing. Such a waste of money for the location seeing as there are better options that are a few feet down the road. If I could rate this 0/5 stars I would.
DW
Dovie Wallis
Dec 14, 2025
1.0
Never going there again they don't even give u all your food worse mistake of my life. Spent 25 dallors and didn't get it. They must don't care
JN
Jim Northrup
Dec 8, 2025
3.0
Had wait at drive thru 10 min til they gave me my room temperature 1/4 pounder and frys,no lettuce or tomato,or any ketchup for frys.all for only $11.00.thanks McDonald's I won't be back.
NM
Nick Mathis
Oct 21, 2025
5.0
Was in this evening and my code was not working. I’m assuming the manager Jessica took care of me even though she didn’t have to. I really appreciated the fact that she was attentive and respectful and you can tell that she actually cares so just if you’re reading this thank you for your help
What are the regular operating hours for McDonald's at 274 Genesee St, Oneida?
McDonald's in Oneida is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:59 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Can I place orders using a mobile app for this McDonald's location?
Yes, you can use the McDonald's App available on iOS and Android to place orders conveniently.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available every day from 5:00 AM to midnight.
Are there curbside pickup options available at McDonald's Oneida?
Yes, curbside pickup is offered as part of their pickup and delivery services.
What nearby places can I visit before or after dining at McDonald's Oneida?
You can visit nearby places like AmeriCU Credit Union for banking, Oneida Medical Imaging Center for health services, or Tim Hortons if you're looking for coffee.
How can nearby transit or service locations help customers visiting McDonald's on Genesee St?
Nearby places like New York State Police Troop D Headquarters provide a local landmark, and Enterprise Rent-A-Car nearby can assist customers with travel needs before or after visiting McDonald's.
Are there medical facilities close to McDonald's in Oneida for convenience?
Yes, there are several nearby medical facilities including Central New York Cardiology, Oneida Health Neurology Specialists, and Oneida Healthcare hospital, helpful if you need medical services around your visit.