Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and attitude from employees.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
Inconsistent food quality noted, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Concerns raised about cleanliness, particularly in dining areas and bathrooms, with some customers noting dirty tables and floors.
Speed of Service
Service speed varies, with some customers experiencing quick service while others faced long wait times and delays.
CG
Coco Garber
Nov 21, 2025
1.0
They messed up OUR payment at the window. And then when we got to the window we tried explaining that and this huge girl yells so loud. “This huge order messed up the payment I don’t know how” giving us dirty looks the whole and then she told us The rest of our payment that we had to make so we gave her our card and she threw a fit because we didn’t have any cash and she yelled once again” they only have card apparently.” Bad customer service. Nasty rude giant woman running the window. Disgusting service and I won’t be back. We asked for a water and they gave us a cup with a giant crack in it. Leaked everywhere in our truck. Do better