McDonald's

3.5
1436 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
55 Rt 59, Nyack, NY
10960, United States

Hours

Reviews

3.5
1,436 reviews
5 stars
528
4 stars
314
3 stars
231
2 stars
103
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as overcooked items, stale food, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and food preparation areas.

Operational Issues

Customers frequently mentioned problems with the drive-thru, including long wait times and incorrect order fulfillment, especially during late hours.

Staff Attitude

A significant number of reviews pointed out the unprofessional and rude behavior of staff members, impacting the overall customer experience.
  • KK
    Karim Karimov
    5 days ago
    3.0
    Cold food again :(
  • SF
    Sam Fay
    Oct 28, 2025
    1.0
    Disgusting service, paid for extra got. nothing
  • RR
    Remo Remis
    Oct 22, 2025
    1.0
    The bacon burger dont have bacon inside. The bun was hard and burnt. The fries were also too burnt. Tragic food
  • MG
    Milton Garcia Garcia
    Oct 10, 2025
    1.0
    I will never go to this place again. There were two black people, one at the drive-thru and the other at the window. They both started yelling at us, refusing to give us the manager's and boss's numbers. They also charged us more for food that we didn't even order. The person who takes orders today, October 10th at 10:20 at night was the worst. I have never had such bad customer service like this place.
  • KF
    Kristen Fuller
    Oct 8, 2025
    1.0
    I went to the drive thru and ordered a mc chicken value meal and he asked me what kind of drink. I told him the strawberry lemonade. He said he doesn't have it or regular. I told him to skip the drink because I don't drink soda. He told me I must have a drink or he will have to charge me for each item separately because I didn't want a soda. 🤦‍♀️ anyway after a few min of trying to get my chicken sandwich and nuggets I gave up and just told him to cancel it and went to the taco place down the street

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Nyack, NY?

McDonald's in Nyack, NY is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's offers a drive-thru service that is open 24/7.