McDonald's

3.3
2477 reviews
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Business Details

8320 Niagara Falls Blvd, Niagara Falls, NY
14304, United States
(716) 226-3054
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8320 Niagara Falls Blvd, Niagara Falls, NY
14304, United States

Hours

Reviews

3.3
2,477 reviews
5 stars
768
4 stars
470
3 stars
445
2 stars
237
1 star
557

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, particularly in the drive-thru, with some waiting over 40 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Numerous complaints were made about cold, undercooked, or poorly prepared food, with some customers describing their meals as disgusting.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, contributing to a negative overall experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.
  • EN
    Emma N
    6 days ago
    1.0
    I don’t think I’ve ever been screamed at and not able to re correct my order they got wrong because they gave me the total to pull up before I could speak before. Very clear the guy was on something as well disgusting pulled off before I even got my food who knows what was in there or if he spit in it w the attitude he had .
  • EB
    Elizabeth B
    Dec 31, 2025
    3.0
    Slow to answer the drive through. Order and blue/red slushie and a frozen Coke. We get to the winter and was informed that the coke needed to be unfrozen 🤔ᴴᴹᴹ
  • SP
    Scott Follick (Phr3d13)
    Dec 27, 2025
    1.0
    Don't come here as a dasher. They ignore you.
  • OD
    OC Detail
    Dec 26, 2025
    3.0
    I mean …… it’s McDonald’s ! What do you expect ! Late nite menu under 15 bucks for two on the way home from club . Can’t beat it
  • BK
    Brad Kern
    Dec 15, 2025
    1.0
    Drive thru is a joke in the morning. This morning, Monday December 15, 2025 i arrived at 4:23 am at the speaker to order and there is not a soul besides me at the location. Finally at 4:25 someone came on speaker for my order which consisted of one value meal, a number 2 to be exact. I then proceeded to the pick up window arriving there at 4:25. I sat and waited at this window til 4:36 where i seen Noone neither to collect my money or even in the store. After this I had to be on my way so I departed with nothing as I could not wait any longer. BTW this isn't the first time I've received terrible customer service since they're the only place open at this time.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8320 Niagara Falls Blvd?

McDonald's at 8320 Niagara Falls Blvd is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery.