Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,906 reviews
5 stars
779
4 stars
447
3 stars
524
2 stars
315
1 star
841
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.
Wait Times
Customers consistently reported long wait times, often exceeding 30 minutes for orders, even during non-peak hours.
Food Quality
Many customers complained about incorrect orders, cold or stale food, and overall poor food preparation.
Cleanliness
The restaurant was frequently described as dirty, with unclean restrooms and littered areas, contributing to a negative dining experience.
Positive Experiences
A few reviews noted positive experiences with friendly staff and good food, but these were overshadowed by the majority of negative feedback.
- RSRick Sadler2 days ago2.0Waited in line 30 minutes. Couldn't back out to many cars behind me. How is this place still in business?
- SXSongyin XiaoNov 3, 20251.0An employee with a brownish-yellow ponytail and rough hair had a very bad attitude and ignored our inquiries. When I asked for help, he completely ignored me and only chatted with the white people.
- D-db-Nov 2, 20251.0Service is atrociously slow at pretty much all times. I've currently been in the drive through line for about twenty minutes, with three cars ahead of me. If I wasn't trapped in here, I would have left some time ago. What happened too "fast" food.
- RRromeoOct 28, 20251.0ordered at the kiosk and waited around 35 minutes for my order, which was honestly expected. the staff was very rude and socializing with each other more than giving us our orders. both of my drinks were forgotten and i had to wait an extra 20 minutes for them to get to me. one of the worst customer service experiences ever.
- TATrevor AndersonOct 23, 20251.0Worst McDonald's I've ever been to. Ordered a sweet tea/lemonade, an unsweet tea, and a burger. The sweet/tea lemonade had no lemonade, and they told me they were out of lemonade. I asked about a refund or something because it's double the price to add lemonade and they said they could give me a second sweet tea but that's it. On top of that, neither tea had ice in it and both tasted like they've been sitting in a room temperature container open to the air for at least a week. Completely opaque and looked extremely old. The burger also was missing the ketchup, mustard, and pickles that I paid extra to have added
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1726 Pine Ave, Niagara Falls, NY?
McDonald's at 1726 Pine Ave is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options like curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-through available at McDonald's on Pine Ave?
Yes, the McDonald's drive-through is open 24/7 every day.
How can I place an order online for McDonald's at this location?
You can order online via their delivery URL or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of food and services does McDonald's at Pine Ave provide?
This McDonald's serves a variety of fast food including burgers, coffee, breakfast items, ice cream, and frozen yogurt. Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What grocery stores are near McDonald's at 1726 Pine Ave?
Nearby grocery options include Save-A-Lot and Latina Importing, perfect spots to pick up essentials before or after your meal.
Are there pharmacies near McDonald's at this location?
Yes, nearby pharmacies include Rite Aid and Pine Pharmacy, convenient for picking up prescriptions or health supplies during your visit.
What are some nearby restaurants I can visit around McDonald's on Pine Ave?
Nearby dining options include The Original Sepe’s Pizza, Gagster’s Restaurant & Catering, Carmine’s Italian restaurant, and Marketside Restaurant for breakfast or brunch.
Can I find other useful services near the McDonald's on Pine Ave?
Yes, nearby services include Horizon Health Services, Niagara Driving School, Aspire Family Dental, and Universal Wireless Tech for health, education, dental, and mobile needs.