McDonald's

3.6
1204 reviews
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Business Details

65 N Plank, Newburgh, NY
12550, United States
(845) 565-2327
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
65 N Plank, Newburgh, NY
12550, United States

Hours

Reviews

3.6
1,204 reviews
5 stars
450
4 stars
290
3 stars
194
2 stars
95
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, particularly during peak hours.

Food Quality

While some customers praised the food as hot and tasty, others complained about cold items, missing ingredients, and overall poor food preparation.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers highlighting exceptional service while others reported unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Convenience

The location's 24-hour service was appreciated, but many customers noted inconsistencies in actual operating hours.
  • DS
    Daniel Stolfi
    5 days ago
    5.0
    Great deals on the app. Food was hot and fresh. Service was fast and friendly.
  • MI
    Matthew Irwin
    Nov 13, 2025
    5.0
    Fast, fresh (fast food), friendly service. It was really clean when I was there… especially for a 24 hour. In addition all staff was friendly enough for a bunch of kids that were doing multiple things at once. The reviews I have just glanced over really didn’t seem to be issues with McDonald’s but more of a personal issue. It’s McDonald’s off of the highway not a five star sit down restaurant. I would rather wait an extra minute for fresh fry’s and burger anyways. Just my 2 cents
  • ZS
    Zach Santo
    Nov 11, 2025
    1.0
    30 minutes for 3 mcdoubles... really this is fast food i'm not trying to wait that long, well, no one else is in the line for the drive thru 😕
  • RC
    Roy Cupples
    Nov 8, 2025
    4.0
    Ah, it's an ordinary McD's. What else can I say.
  • ME
    MSG. EALY
    Nov 5, 2025
    1.0
    This establishment I went there twice first time two sausage biscuits. They was very cold. Went back second time for the replacement the manager named Jason. He was rude. He replaced them. He kept the receipt the two that he replaced. They were cold half done. I told him he has no respect for men and women in uniform, United States army. He said he didn’t care if I even wants a civilian. That’s the way Mcdonald’s do things I’m like why unbelievable reach out wanted to speak with the GM. I was getting mixed stories that she’s in a meeting that she’s be there at 3:30 on no, November 5, 2025 what’s my second visit first visit was November 4, 2025. This is not a good place to even eat. I would never return to this place again this establishment and I would never recommend this to none of my family friends. Never this is the worst the worst the worst of all MacDonald that I ever eaten in no good bad I I would never return to this Mcdonald’s never not in this world not the one to come
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 65 N Plank in Newburgh?

McDonald's at 65 N Plank in Newburgh is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 65 N Plank offers drive-thru service 24/7 every day of the week.